Hello. I'm working on the MSS section, and when I go to different review sections with videos, it takes me to a Wordpress site and the webpage says "This site is experiencing technical difficulties." I'm using Google Chrome on my Macbook 2017 with the latest IOS, if that is helpful. IDK. However, when I go to other sections of this course without videos, it works just fine. Is anyone else having this issue? Can someone please help me, please? I'm worried. Thanks!

Please refer to this image: file:///Users/sammywu/Downloads/Screen%20Shot%202020-04-13%20at%2011.47.40%20PM.html

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33 comments

  • Wednesday, Apr 15 2020

    @taschasp823 Oh I see! We never had LR videos for the oldest preptests, PT 1-16 and PT Feb. 1997.

    My earlier message was confusing. I checked a random set of LR videos from PT 1-40, but since there are no videos in 1-16, it was actually a random set from PT17-40. Sorry!

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  • Wednesday, Apr 15 2020

    Although I tried reconstructing the URL to what should be explanation videos for older questions and I get "page not found"

    Does this show up as an explanation video for you? https://classic.7sage.com/lsat_explanations/lsat-11-section-4-question-15/

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  • Wednesday, Apr 15 2020

    Thanks for looking into it! I should have been less ambiguous--it's not that they don't load, but that the links themselves are gone.

    https://classic.7sage.com/lsat-explanations/

    When I click on any PT between 1 and 16, the LR video explanation links aren't visible.

    Similarly, at https://classic.7sage.com/problem-sets/, if I try to search for LR questions between PT 1 and 16, instead of "explanation" it says "discuss"

    I can send screenshots by email if that'd help.

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  • Wednesday, Apr 15 2020

    @taschasp823 Thanks for letting us know about this! I tried a random selection of 22 LR explanation videos from PT1-40 and they are loading on my side. Could you please let me know some of the urls for LR explanations that aren't working on your side so we can investigate further?

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  • Wednesday, Apr 15 2020

    Hm, I'm not sure if it's just me, but a lot of the old LR explanation videos don't show up anymore.

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  • Tuesday, Apr 14 2020

    Thank you!!

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  • Tuesday, Apr 14 2020

    thank you guys! it's working for me now.

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  • Tuesday, Apr 14 2020

    Hey everyone sorry for problem! The fix is live, and it should work for everyone again. Please let me know if it's still not working for you.

    3
  • Tuesday, Apr 14 2020

    Hi everyone, sorry about this! Like @taschasp823 says, I think it's working now. Please let us know if you're still can't access the lessons. We're looking into this to figure out what happened.

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  • Tuesday, Apr 14 2020

    I think it’s fixed. It’s working on my end. Hopefully it does now for everyone else.

    1
  • Tuesday, Apr 14 2020

    Does anyone have an idea of how long it'll be before the site is back to normal?

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  • Tuesday, Apr 14 2020

    Same, please fix it

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  • Tuesday, Apr 14 2020

    same here - When I finished a PT and tried to go to blind review, it was constant in loading and nothing will pop up.

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  • Tuesday, Apr 14 2020

    Same here

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  • Tuesday, Apr 14 2020

    bump

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  • Tuesday, Apr 14 2020

    Bump

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  • Tuesday, Apr 14 2020

    They will fix it soon don't worry! It's happened once before for me. Keep calm in quarantine :)

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  • Tuesday, Apr 14 2020

    I have been having issues too this morning. I should have full access to the main course still but for some reason every-time I try to open a lesson it gives me this error "The site is experiencing technical difficulties." Please fix soon.

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  • Tuesday, Apr 14 2020

    Same - none of my courses will open. Hopefully this will resolve soon!

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  • Tuesday, Apr 14 2020

    Yes this issue exists for me. Could we please have someone from 7sage respond to this and let us know when the problem will be fixed? That would be greatly appreciated. Thanks!

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  • Tuesday, Apr 14 2020

    I'm also having this issue unfortunately.

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  • Tuesday, Apr 14 2020

    I'm having issues here too! Trying to load a practice exam blind review, and it just keeps me on the loading page. Specifically for the 1997 February exam.

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  • Tuesday, Apr 14 2020

    Also having issues, can't load any videos.

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  • Tuesday, Apr 14 2020

    Having issues as well - specifically in viewing explanation videos for PT 87

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  • Tuesday, Apr 14 2020

    same here!

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