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Hi there,
Sorry for the confusion.
You can make the chat box appear by tapping on the big "Contact Us" button on this page: https://classic.7sage.com/contact-us/. Then tap "New Conversation" to start.
Alternatively, you can send us an email at studentservice@theodolfmagat611.com.
We have already responded to you via email about your LSAT registration refund, but to clarify, we didn't cancel your Ultimate+ monthly subscription. Sorry for the trouble!
Please let us know if you have any further questions.