Hello,

This isn't much of a technical problem but I was wondering if there's some way to reverse cancelling the Core membership. I cancelled mine but have decided I want to keep it for a few months. It expires Dec 12 and there's no button to reverse or re-subscribe for another month of the Core membership. I'm worried that if I let it expire then it'll get rid of all my PT data.

Is there anyway to fix this?

Thank you!

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1 comments

  • Tuesday, Dec 03 2024

    Hi @agnesalojado534 ,

    We’re not able to undo your cancellation, but you can resume your subscription after your current access expires. Just log into your old account and re-subscribe on the pricing page, and you’ll keep your old account info, progress, and analytics.

    Feel free to reach back out if you have any other questions!

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