Self-study
This has been happening for a while now, which makes writing long and comprehensive comments a bit discouraging. I know I can write them in a notepad and paste them into the comments section, but it would be nice to be able to directly write in the comments.
By the way, I would suggest adding a "Bug" topic so that staff can easily go through all the posts bringing up bugs, which should have more priority over feature requests.
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Hi @LiaWang I've reached out to you via email to help troubleshoot the issue. Please let me know if you did not receive it. Thank you.
@LiaWang, thank you for reporting this, and I'm sorry for the trouble! Our team is currently investigating the discussion tab collapsing issue, and we'll get back to you once we have more information.
In the meantime, if you encounter any other issues, we recommend reaching out to our support team directly via email at studentservice@7sage.com or by clicking your profile picture and selecting "Contact Support." This ensures bugs are reviewed and prioritized by the right team.
As for your suggestion about adding a "Bug" topic to the forum, we'll pass that along to the product team!
Feel free to reach out if you have any other concerns.