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Mary

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Mary
Yesterday

Thanks so much for sharing this—really glad to hear you’re enjoying the Smart Drill feature! That’s a great suggestion, and I’ve gone ahead and shared your feedback with our product team.

In the meantime, if you’d like to drill RC in a similar way, you can do so from the Drills page by creating a custom RC drill and selecting “Unlimited” for the number of passages.

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Mary
Sunday, Mar 15

@Magexx14 What you're experiencing is actually the expected behavior. When you click a question from a completed drill set, it opens the review page where you can see the entire set of questions. However, it should take you directly to the specific question you clicked.

So if you click PT142.S1.Q7 from the results page, the review page will open with the full set, but you'll start at PT142.S1.Q7—the question you selected.

If you were experiencing an issue where it redirected you to the incorrect question, that issue has been fixed. If you're referring to a different issue, please send more details to studentservice@7sage.com. A short video showing what's happening would be really helpful! Thank you.

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Mary
Sunday, Mar 15

@OvidiuLungu The issue where clicking certain elements would redirect you to the wrong question or last viewed page has now been fixed. Navigation should work properly throughout the site now.

Feel free to reach out if you notice anything else!

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Mary
Sunday, Mar 15

@Nillaw35 Thanks for the update! The issue with the study plan shortcut and clicking specific questions has now been fixed. Everything should now take you to the correct lesson or question instead of the last viewed one.

You can continue using your preferred browser, including Chrome, and everything should function properly.

Thanks again!

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Mary
Sunday, Mar 15

@Stas1973 Great news! The issue with the filters has been fixed. Please let me know how it goes or if you need further help!

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Mary
Sunday, Mar 15

@Nillaw35 Thanks for letting us know! We’re aware of the issue where clicking a specific question in a Drill, Section, or PrepTest takes you to the last question in the set, and our team is currently working on a fix.

In the meantime, if you’re on a laptop or desktop, please try using Chrome—clicking a question there will redirect you to the correct one. We appreciate your patience while we resolve this!

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Mary
Edited Sunday, Mar 15

@Stas1973 I tested on Mac Chrome and the Questions page filter is working there without issues. 7Sage works best on Chrome, so I'd recommend trying that browser in the meantime while we work on fixing the issue.

Hope that helps, and have a great evening!

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Mary
Sunday, Mar 15

@Stas1973 Thanks so much for the screenshot and clarification!

I was able to replicate the issue on Apple mobile devices (iOS/iPadOS) on both the 7Sage app and browsers (Chrome and Safari). You're right that clicking anything in that filter area is taking you directly to the PT159 question page instead of applying the filter.

We're working on getting this fixed. In the meantime, if you have access to a desktop or laptop, the filters work without issue there if you need to use the Questions page.

I'll update you once we have this resolved. Thanks for bringing this to our attention and for your patience!

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Mary
Sunday, Mar 15

@Stas1973 Thanks for reporting this! I want to make sure I understand the issue correctly.

Just to clarify—when you go to the Questions page, it displays PrepTests starting from the newest (PT159) by default. This is the expected behavior. When you apply a filter, the page should show different questions based on your filter criteria.

When you apply a filter, what happens next? Does it:

  • Take you to the PT159.S1.Q1 question page itself (leaving the Questions list view entirely), or

  • Stay on the Questions page but show PT159.S1.Q1 at the top of the filtered results?

A screenshot of what you're seeing would be really helpful so we can investigate this properly!

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Mary
Sunday, Mar 08

@JessicaPerez Thanks for clarifying! That makes total sense. I'll share this feedback with our product team. We really appreciate you taking the time to explain what would be helpful!

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Mary
Sunday, Mar 08

Thanks for this feedback! Just to make sure I understand correctly—are you looking to have foundation lessons linked while reviewing your completed Drills and PrepTests, specifically for the questions you got wrong?

That would be really helpful context for us to understand what you're hoping for!

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Mary
Edited Sunday, Mar 08

Thanks for sharing this feedback! The older/bonus PrepTests don’t have explanation videos yet because our team is still in the process of adding them. We don’t have a specific timeline for completion, as we make sure each explanation meets our quality standards before it’s published.

In the meantime, if you have questions about any questions that don't have video explanations yet, please feel free to reach out to us at studentservice@7sage.com. We're happy to help!

We really appreciate your patience!

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Mary
Wednesday, Mar 04

Just a quick update—the timing issue with the “You Try” drills has now been resolved. 🎉

Thank you again for your patience while we worked on this. Please feel free to try it out, and let us know if you have any questions!

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Mary
Wednesday, Mar 04

You’re absolutely right about the inconsistency you’re seeing. Our team is aware of this issue with how the BR percentage is calculated and displayed in the drill analysis chart, and we’re currently working on fixing it so the data is consistent across the platform.

We’ll be sure to let you know as soon as the BR calculation has been corrected. Thanks for flagging this—we really appreciate it!

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Mary
Edited Wednesday, Mar 04

I’m sorry for the trouble! Our team is aware of the issue, and we’re currently fixing it. We'll make sure to let everyone know once the timing issue is fixed. Thank you!

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Mary
Tuesday, Feb 24

Hey everyone,

Thanks so much for reporting these issues with the Drills page! We're really sorry you're experiencing this and want to help get things working smoothly for you.

Sometimes these problems can be caused by browser or device-specific factors. Here are a few troubleshooting steps that often help:

  • Close other browser tabs—keep only 2–3 tabs open at a time (having too many tabs can use up your device's memory and slow things down)

  • Log out and log back into 7Sage

  • Clear your browser cache and cookies

  • Make sure your browser and device are updated to the latest versions

  • Try using a different browser – Chrome or Opera. They generally work best with 7Sage

If you're using the 7Sage app: Make sure it's updated to the latest version. Also, try closing other apps running in the background (too many apps can use up your device's memory) and restart the app or your device if you experience lag or display issues.

If you're still having trouble after trying these steps, please reach out to us at studentservice@7sage.com with details about your device, browser, and what you've already tried. We're here to help and really appreciate your patience as we work to resolve this!

Thanks again for bringing this to our attention.

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Mary
Tuesday, Feb 24

@arose Sorry about that! I just sent an email to you. Please let me know if you did not receive it. Thanks!

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Mary
Monday, Feb 23

@j_w180 @Styan @EdithM I'm sorry for the trouble! We're currently investigating the issue, and we will contact you via email. Please let me know if you do not receive an email within an hour. Thank you.

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Mary
Wednesday, Feb 11

@Elecoo I'm sorry for the trouble! We've sent you a message to help resolve the issue. Please let me know if you did not receive it.

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Mary
Wednesday, Feb 11

@LiviaLSAT I'm sorry for the trouble! We've sent you a message to help resolve the issue. Please let me know if you did not receive it.

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Mary
Edited Monday, Jan 12

@AlinaCyriac I deleted your phone number. Please do not post email addresses or phone numbers publicly—spam bots can pick them up, which may lead to unwanted messages. If you'd like to share contact details, please use direct messaging instead. Thanks!

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Mary
Monday, Jan 05

Yes! By default, 7Sage drills are designed to target your weaknesses using our adaptive smart analytics. You don’t need to select any filters for this to happen.

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Mary
Thursday, Jan 01

Thank you for sharing this detailed feedback! We’ll pass your thoughts along about the WAJ to our product team.

We really appreciate your input—it helps us make the platform better for everyone.

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Mary
Monday, Dec 29 2025

Thanks so much for sharing this feedback! I can definitely see how having more flexibility with practice blocks would be helpful.

I’ve gone ahead and shared your suggestion with our product team for consideration. We really appreciate you taking the time to let us know what would make your study experience better.

If there’s anything else you’d like to share or if you have any questions, feel free to reach out.

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Mary
Edited Sunday, Nov 23 2025

Hey there! I totally understand wanting an easier way to view or print the lesson summaries—Miro can definitely feel a bit clunky for that. At the moment, there isn’t a built-in option to download or print the charts directly. However, there is a workaround you can try, though it’s not fully optimized for printing:

Workaround:

  1. On the Miro summary page, zoom out or click “Fit to screen” so the whole chart is visible.

  2. Adjust the position so the part you want is centered on your screen.

  3. Press Ctrl + P (Windows) or Cmd + P (Mac).

  4. In the print menu, select only the pages you want.

  5. Choose “Save as PDF” or print

I hope that helps! Please feel free to reach out if you need help with anything else.

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