12 comments

  • J.Y.Ping Founder
    Monday, Jul 20

    Hi all, try logging out and logging back in. That should fix it. If problem persists, please let me know!

    3
  • Monday, Jul 20

    having the same issue!

    2
    J.Y.Ping Founder
    Monday, Jul 20

    @SleepyElephant123 Did logging out and back in solve it?

    1
    Tuesday, Jul 21

    @J.Y.Ping Everything looks good now. Thank you JY and team!

    1
    J.Y.Ping Founder
    Tuesday, Jul 21

    @SleepyElephant123 Great!

    1
  • Monday, Jul 20

    I am also having the same issue where I can not select the answers!

    2
    J.Y.Ping Founder
    Monday, Jul 20

    @nanthiha.sri Did logging out and back in solve it?

    1
    Monday, Jul 20

    @J.Y.Ping yes it did! Thank you!

    1
  • SaniqueRowe Student Services
    Monday, Jul 20

    Hey! So sorry you are experiencing this! We are looking into it right now and will provide an update as soon as possible.

    2
  • Monday, Jul 20

    Having the same issue here- logged out and back in twice, and changed the text/ spacing size- shows a red cross out when I try to submit my practice answer

    1
    J.Y.Ping Founder
    Monday, Jul 20

    @AlexanderSchroeder Sorry. I made an announcement here: https://7sage.com/discussion/60810/digital-tester-troubleshooting

    2
  • SaniqueRowe Student Services
    Monday, Jul 20

    @alzebra @nanthiha.sri I've sent you an email to help get to the bottom of this. Please let me know if you haven't received it.

    1
You've reached the end of the comments.

Confirm action

Are you sure?