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SaniqueRowe

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SaniqueRowe
Edited 2 days ago

Sorry for the confusion. Rest assured, your concerns have been received.

In the meantime, the PrepTest list doesn't currently show the dates taken, but you can see when you took each PrepTest on your PrepTest analytics page: scroll down to PrepTest history, where they're listed starting with the most recent.

In case it helps, to see which PrepTests you've taken once or more than once, head to the Questions & explanations page, select "PrepTest" in the "Last practice format" filter, and use the "Takes" filter.

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SaniqueRowe
Edited 3 days ago

Hi there,

It's still here! We recently made some changes to the navigation, and you can now find Drills, Sections, and PrepTests by hovering over or clicking the Study dropdown and heading to the Drills, sections, PTs tab, as seen in the sample GIF below.

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SaniqueRowe
6 days ago

Hi there,

You can already do this! Before starting a drill, set the number of questions to Unlimited and toggle on “Immediate feedback” under Training mode. That way, each answer is submitted as you go, and the drill doesn’t end.

When you’re done, select “Save and exit,” and you can pick up the same drill later from the "In Process" section of your Drills page.

Let me know if you have any questions or meant something else!

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SaniqueRowe
Sunday, Oct 4

Hey! I'm so sorry you are experiencing that. I sent you an email to help get this sorted. Please let me know if you haven't received it.

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SaniqueRowe
Tuesday, Sep 22

Hey! I just sent you an email to help get to the bottom of this. Please let me know if you haven't received it. Thanks!

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SaniqueRowe
Monday, Sep 21

Hey @WFitzgibbon1, so sorry to hear that! I've reached out to you via support messaging as well. Please let me know if you haven't received it.

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SaniqueRowe
Monday, Sep 21

Hi @salma. you'll need to set a password for your account in your browser first, since the apps don't currently have the "Log in with Google" feature.

Please update your password in your settings here: https://7sage.com/users/settings/account

Once you've done this, you can use the same email address and password to log in on the mobile app on your iPhone.

Please don't hesitate to reach out at studentservice@7sage.com if you run into any trouble!

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SaniqueRowe
Friday, Sep 18

Hi there,

This is actually already a feature we have! In your study plan settings, you can set a custom weekly schedule with different hours for each day (including setting specific days as rest days by giving them 0 hours). Your plan will then follow that consistent weekly rhythm.

Let me know if you have any questions or meant something else!

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SaniqueRowe
Sunday, Sep 13

@Dagny So sorry you're experiencing this! I've sent you an email to help resolve the issue.

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SaniqueRowe
Monday, Sep 7

Hi there,

Yes, you should still be able to highlight parts of an answer choice! To use it, first select the text you want to highlight. A pop-up menu will appear; just click Highlight, and the selected text will be highlighted. If you'd like to use a different highlight color, select a color from the dropdown, then click Highlight to apply it.

If the highlighting option isn't working for you, please reach out to us via Contact Support or email us at studentservice@7sage.com, and we'd be happy to take a closer look!

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SaniqueRowe
Tuesday, Aug 25

Hey! Sorry about that, and thanks for flagging!

Our team is looking into getting this fixed. Thanks for your patience in the meantime!

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SaniqueRowe
Monday, Aug 24

Hi @EllenKoufer,

I've responded to your email to help resolve this. Please let me know if you haven't received it.

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SaniqueRowe
Monday, Aug 24

Hey! Just following up- the issue has been resolved, and you should now be able to download PrepTest PDFs without any problems. Thanks for your patience, and happy studying!

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SaniqueRowe
Saturday, Aug 15

Hi there,

I'm sorry you are experiencing this! I've sent you an email to help get to the bottom of this. Please let me know if you haven't received it.

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SaniqueRowe
Wednesday, Aug 12

Hi there,

So sorry you are experiencing this! We sent you an email to help get this resolved. Please let me know if you haven't received it.

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SaniqueRowe
Wednesday, Aug 12

@Lillia555 Hey! Thanks for the details and sorry for the trouble. We sent you an email to help get this resolved. If the issue persists, please don't hesitate to follow up there.

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SaniqueRowe
Wednesday, Aug 12

@yengibaryanh Hey! Sorry to hear that. We sent you an email to help get this resolved. If the issue persists, please don't hesitate to follow up there.

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SaniqueRowe
Monday, Aug 3

Hi there! I see we were able to assist you via email. Please don't hesitate to follow up there if anything else comes up!

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SaniqueRowe
Monday, Jul 27

Hi there,

While pauses normally last for one billing cycle, we'd be happy to extend a pause for up to three months. During that time, all your progress and analytics will be preserved, and your subscription will automatically resume once the pause ends. Just reach out to us via chat or at studentservice@7sage.com so we can take care of it for you when you're ready to pause.

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SaniqueRowe
Monday, Jul 27

@EliseTucker16 Hi there! I've sent you an email as well. Please let me know if you haven't received it.

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SaniqueRowe
Tuesday, Jul 21

Hi @asimWhitfield! It appears our team responded to you via email. Let me know if you haven't received it, and we'd be happy to resend it.

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SaniqueRowe
Monday, Jul 20

@alzebra @nanthiha.sri I've sent you an email to help get to the bottom of this. Please let me know if you haven't received it.

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SaniqueRowe
Monday, Jul 20

@ilovecats170+ @SweetHoneyLSAT @strawberryicecream @DaisukeKaga @RyanDenmark I've sent you an email to help get to the bottom of this. Please let me know if you haven't received it.

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SaniqueRowe
Monday, Jul 20

Hey! So sorry you are experiencing this! We are looking into it right now and will provide an update as soon as possible.

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SaniqueRowe
Monday, Jul 20

Hey! So sorry you are experiencing this! We are looking into it right now and will provide an update as soon as possible.

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