Hi @asimWhitfield! It appears our team responded to you via email. Let me know if you haven't received it, and we'd be happy to resend it.

@alzebra @nanthiha.sri I've sent you an email to help get to the bottom of this. Please let me know if you haven't received it.

@ilovecats170+ @SweetHoneyLSAT @strawberryicecream @DaisukeKaga @RyanDenmark I've sent you an email to help get to the bottom of this. Please let me know if you haven't received it.

Hey! So sorry you are experiencing this! We are looking into it right now and will provide an update as soon as possible.

Hey! So sorry you are experiencing this! We are looking into it right now and will provide an update as soon as possible.

@MorganMagruder Hey! I've just sent you an email to help get this sorted. Please let me know if you haven't received it.

Hey @ShayCondron ! A couple of things tend to resolve this:

1. Check whether you have any browser extensions that interact with text selection (like Grammarly). Those can prevent the highlight popup from appearing, so try disabling them, then reload the page and reselect the text.

2. Try clearing your cache, or opening 7Sage in an incognito window, then select the text again.

If it's still not showing up after that, please let me know.

Hi there! A couple of things tend to resolve this:

1. Check whether you have any browser extensions that interact with text selection (like Grammarly). Those can prevent the highlight popup from appearing, so try disabling them, then reload the page and reselect the text.

2. Try clearing your cache, or opening 7Sage in an incognito window, then select the text again.

If it's still not showing up after that, please reach out to Student Service directly via chat or email (studentservice@7sage.com) so we can take a closer look and get to the bottom of it!

@NadiaJeon Hey! Sorry you are experiencing this. I sent you an email to help get to the bottom of this. Please let me know if you haven't received it.

Hi there,

Sorry you are experiencing this! I sent you an email to help get to the bottom of this. Please let me know if you haven't received it.

@SarahR64 Thanks for flagging and sorry for the trouble! @Devans @MJ please let me know if the issue remains on your ends.

Hey there! I sent you an email on how to resolve this. Please let me know if you haven't received it.

@Daisy228 Your post have been removed in accordance with our Discussion Forum Rules.

Hi there!

While you are able to print PTs, drills aren't yet available for printing but it is on our roadmap. As for lessons, study materials, and PrepTest video explanations, you’ll need an active internet connection— these aren’t available offline or for download.

I hope this helps!

Hi there, I sent you an email to help get this resolved. Please let me know if you haven't received it.

It sounds like you are referring to the Blind Review recommendations. The questions we recommend for blind review may include all the ones you got wrong, as well as ones you may have skipped, flagged, guessed, spent a long time on, or got correct.

That said, you have the option to turn off blind review suggestions or adjust them here: https://7sage.com/users/settings/preferences

@Mganderson I've removed your email address from your comment according to our forum rules. Please do not post your email address or phone number publicly, as spam bots might pick up your phone number and send you spam. To share either, feel free to use direct messaging. Thanks!

Thanks for the suggestion! I've gone ahead and passed your feedback along to our team for consideration. We really appreciate you taking the time to share it!

Hi there,

Sorry you're running into this issue! I just sent you an email with some troubleshooting steps that should help us get to the bottom of what's happening.

If you don't see the email, please let me know. I'd be happy to resend it if needed.

Hi @Orli

The answer elimination feature is still available in the new interface! To use it, simply click the eye icon first on the right side, then click the answer letter (A, B, C, D, or E) you'd like to eliminate.

Here's a quick GIF to show how it works:

I hope this helps!

Hi there! Thanks for the feedback. I'll go ahead and pass it to our team for consideration.

@ColbyFore Great question! While we don't have a built-in print feature — our lessons (including videos) are designed to be accessed through the website — you're welcome to print individual lessons or save them as PDFs from your computer's print function as a workaround. Here's how:

1. Open the specific lesson you'd like to print.

2. Press Ctrl + P on Windows or Command (⌘) + P on Mac to open the print dialog.

3. From there, you can either print the lesson or save it as a PDF to review offline.

A couple of things to keep in mind: the lesson pages aren't specifically optimized for printing, so the formatting may look a little different than on screen. Also, while the written content and explanations will print, the video lessons remain accessible only through the site.

I hope this helps! Feel free to write back if you have any other questions.

Haha! Thanks for the suggestion! I'll go ahead and pass it along to our team.

In the meantime, you can change your entire profile picture through Gravatar, so you aren't stuck with the pink robot! Here’s a quick guide:

1. Go to gravatar.com

2. Click the blue “Get Started Now” button in the top right

3. Enter the same email you use for 7Sage

4. Verify your email address

5. Enter your name and upload a new profile photo

Here’s a video guide as well: Gravatar Video Guide

Hi! Thanks for the suggestion. The Priorities by tag section was updated to only display high-priority tags, so lower-priority question types no longer appear there, and there currently isn't a way to display all tags within that specific chart.

That said, I'll go ahead and pass your feedback along to our team for consideration. Thanks for taking the time to share it!

In the meantime, you can still review all question types and their performance details through the Questions tab in Analytics by filtering by tag (see the screenshot below for an example).

Thanks for the feedback! I've gone ahead and passed this along to our team. We appreciate you taking the time to share it!