I’m really upset right now because 7sage had been charging me for a subscription since June even though I completely stopped using its premium features because I couldn’t since it had been a year since I purchased the LSAC material. 7sage gave me the notification that I could not use my account without having the LSAC material so I took it to mean I was no longer subscribed to the premium. But I was wrong and now have been charged for over 5 months. How can I get a refund??
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Hi @dancemonkey12345
Thanks for reaching out here as well. I just sent a reply to the email address you wrote in from, so please check there when you get a chance.
To summarize: your 7Sage monthly subscription auto-renews until it’s canceled from the billing page or by contacting us, and the expiration of LawHub Advantage is separate and doesn’t automatically stop the subscription renewal. That said, I took a look at your account, and since your LawHub Advantage expired on July 25, 2026 and that also lines up with the last time you used your subscription, I’ve refunded the charges for July, August, and September 2026 and canceled your subscription so you won’t be billed again.
Feel free to reach out if you have any other questions!
@Mary Now this is customer service!