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MaryGrace

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MaryGrace
Yesterday

@JessicaPerez Thanks for clarifying! That makes total sense. I'll share this feedback with our product team. We really appreciate you taking the time to explain what would be helpful!

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MaryGrace
2 days ago

Thanks for this feedback! Just to make sure I understand correctly—are you looking to have foundation lessons linked while reviewing your completed Drills and PrepTests, specifically for the questions you got wrong?

That would be really helpful context for us to understand what you're hoping for!

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MaryGrace
Edited 2 days ago

Thanks for sharing this feedback! The older/bonus PrepTests don’t have explanation videos yet because our team is still in the process of adding them. We don’t have a specific timeline for completion, as we make sure each explanation meets our quality standards before it’s published.

In the meantime, if you have questions about any questions that don't have video explanations yet, please feel free to reach out to us at studentservice@7sage.com. We're happy to help!

We really appreciate your patience!

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MaryGrace
6 days ago

Just a quick update—the timing issue with the “You Try” drills has now been resolved. 🎉

Thank you again for your patience while we worked on this. Please feel free to try it out, and let us know if you have any questions!

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MaryGrace
6 days ago

You’re absolutely right about the inconsistency you’re seeing. Our team is aware of this issue with how the BR percentage is calculated and displayed in the drill analysis chart, and we’re currently working on fixing it so the data is consistent across the platform.

We’ll be sure to let you know as soon as the BR calculation has been corrected. Thanks for flagging this—we really appreciate it!

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MaryGrace
Edited 6 days ago

I’m sorry for the trouble! Our team is aware of the issue, and we’re currently fixing it. We'll make sure to let everyone know once the timing issue is fixed. Thank you!

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MaryGrace
Tuesday, Feb 24

Hey everyone,

Thanks so much for reporting these issues with the Drills page! We're really sorry you're experiencing this and want to help get things working smoothly for you.

Sometimes these problems can be caused by browser or device-specific factors. Here are a few troubleshooting steps that often help:

  • Close other browser tabs—keep only 2–3 tabs open at a time (having too many tabs can use up your device's memory and slow things down)

  • Log out and log back into 7Sage

  • Clear your browser cache and cookies

  • Make sure your browser and device are updated to the latest versions

  • Try using a different browser – Chrome or Opera. They generally work best with 7Sage

If you're using the 7Sage app: Make sure it's updated to the latest version. Also, try closing other apps running in the background (too many apps can use up your device's memory) and restart the app or your device if you experience lag or display issues.

If you're still having trouble after trying these steps, please reach out to us at studentservice@7sage.com with details about your device, browser, and what you've already tried. We're here to help and really appreciate your patience as we work to resolve this!

Thanks again for bringing this to our attention.

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MaryGrace
Tuesday, Feb 24

@arose Sorry about that! I just sent an email to you. Please let me know if you did not receive it. Thanks!

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MaryGrace
Monday, Feb 23

@j_w180 @Styan @EdithM I'm sorry for the trouble! We're currently investigating the issue, and we will contact you via email. Please let me know if you do not receive an email within an hour. Thank you.

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MaryGrace
Wednesday, Feb 11

@Elecoo I'm sorry for the trouble! We've sent you a message to help resolve the issue. Please let me know if you did not receive it.

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MaryGrace
Wednesday, Feb 11

@LiviaLSAT I'm sorry for the trouble! We've sent you a message to help resolve the issue. Please let me know if you did not receive it.

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MaryGrace
Edited Monday, Jan 12

@AlinaCyriac I deleted your phone number. Please do not post email addresses or phone numbers publicly—spam bots can pick them up, which may lead to unwanted messages. If you'd like to share contact details, please use direct messaging instead. Thanks!

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MaryGrace
Monday, Jan 05

Yes! By default, 7Sage drills are designed to target your weaknesses using our adaptive smart analytics. You don’t need to select any filters for this to happen.

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MaryGrace
Thursday, Jan 01

Thank you for sharing this detailed feedback! We’ll pass your thoughts along about the WAJ to our product team.

We really appreciate your input—it helps us make the platform better for everyone.

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MaryGrace
Monday, Dec 29 2025

Thanks so much for sharing this feedback! I can definitely see how having more flexibility with practice blocks would be helpful.

I’ve gone ahead and shared your suggestion with our product team for consideration. We really appreciate you taking the time to let us know what would make your study experience better.

If there’s anything else you’d like to share or if you have any questions, feel free to reach out.

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MaryGrace
Edited Sunday, Nov 23 2025

Hey there! I totally understand wanting an easier way to view or print the lesson summaries—Miro can definitely feel a bit clunky for that. At the moment, there isn’t a built-in option to download or print the charts directly. However, there is a workaround you can try, though it’s not fully optimized for printing:

Workaround:

  1. On the Miro summary page, zoom out or click “Fit to screen” so the whole chart is visible.

  2. Adjust the position so the part you want is centered on your screen.

  3. Press Ctrl + P (Windows) or Cmd + P (Mac).

  4. In the print menu, select only the pages you want.

  5. Choose “Save as PDF” or print

I hope that helps! Please feel free to reach out if you need help with anything else.

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MaryGrace
Saturday, Nov 08 2025

@Relentless Sorry about that! It looks like Agnes sent you a chat message here on the site. I sent you an email. Please let me know if you did not receive it. Thank you.

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MaryGrace
Edited Monday, Nov 03 2025

@DaphneeLavassas Hey there! I removed your email address. Please do not post your email address or phone number publicly, as spam bots might pick up your email address or phone number and send you spam. If you want to share this information, you can use direct messaging. Thank you.

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MaryGrace
Edited Monday, Nov 03 2025

@Brandon001 Hey there! I removed your email address. Please do not post your email address or phone number publicly, as spam bots might pick up your email address or phone number and send you spam. If you want to share this information, you can use direct messaging. Thank you.

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MaryGrace
Monday, Nov 03 2025

Hey there! I edited your post's title and removed PT questions. Please use the format: "PT#.S#.Q# - brief description of the question." Also, please do not post the entire question and answer choices for the LSAC question; this is copyrighted content and is against the Forum Rules. Thanks!

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MaryGrace
Thursday, Oct 30 2025

Thanks so much for taking the time to share this thoughtful feedback! I really appreciate your detailed suggestions about improving the comments section — collapsing threads and adding organization tags like “answered” or “solved” sound like great ideas to make discussions easier to navigate. I’ll share your feedback with our product team for consideration.

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MaryGrace
Wednesday, Oct 29 2025

Thanks so much for the suggestion! A bookmarking feature for drill or section history sounds really helpful — I can definitely see how that would make it easier to revisit specific sets or practice sections. I’ll share your feedback with our product team for consideration.

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MaryGrace
Wednesday, Oct 29 2025

🎉 LawHub is up and running again!

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MaryGrace
Wednesday, Oct 29 2025

Hi there,

I checked your account, and it looks like your subscription is currently scheduled to cancel on November 25, 2025. It doesn’t appear that a downgrade to Core will take effect on that date.

If you’d prefer to switch to the Core subscription instead, I recommend canceling both your pause and cancellation here:

👉 https://7sage.com/users/settings/billing

Once that’s done, if no payment for Core or Live goes through, you can resubscribe to Core directly from this page:

👉 https://7sage.com/pricing/subscriptions

If you run into any trouble canceling the pause or downgrade, just let me know — I’ll be happy to help!

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MaryGrace
Monday, Oct 27 2025

Thanks so much for sharing this suggestion! That definitely makes sense—it would be helpful to have a way to mark a PrepTest as completed without having to go through each section again.

I’ll share your feedback with our product team so they can consider adding this feature in a future update. We really appreciate you taking the time to let us know!

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