Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Apply for Membership

html5: network errorI keep getting this annoying "html: network error" when I'm in the middle of watching a lesson. It's always almost halfway, lol >
HTML5 Video ErrorI am getting a html5 video error on the video lessons. This wasn't happening yesterday. Any advice????
Is your video player not working/html5 error?I noticed a few of our users having the same issue with the video player, so I'm posting this quick fix in hopes that it helps all of you out!<br /> …
HTML5 errorI'm getting an HTML5 error on every video despite them working earlier today for me. I've tried different browsers, incognito mode etc. Any advice?
HTML 5 ErrorAnyone have this message come up? I use chrome as my browser and at least once for every video I play, I get this error. It didn't bother me too much…

HTML5 error

madi2639 Member

February 2020 in Technical Problems 117 karma

I'm getting an HTML5 error on every video despite them working earlier today for me. I've tried different browsers, incognito mode etc. Any advice?

Show Related Discussions

Comments

Theo - Student Service Member Moderator Student Services

February 2020 edited July 2020 876 karma
Hi there,

You can try changing your video player settings for maximum compatibility. You can do so with these steps:

Go to your Settings

Under Video Player, select Simple

Then tap on "Save Changes" as shown below.

If you haven't already, you can try using Google Chrome as it has the best compatibility with our website.

Please let me know if that helped.

or Register to comment.