Course Upgrade

Maria 2024

Hey Everyone!

I'm Maria and I am new to 7sage! I am really excited to start my law school journey. Unfortunately, I have been trying to upgrade the course and it wont let me. I tried four different cards and made sure the cards had sufficient funds which they did but the payment still failed. Did anyone else have this issue? I logged out and back in to try again and still no luck. Is this an website issue? Help please!

Thanks

LOWERCASE EVERYTHING

@"Juliet --Student Service--" i think she may be able to help!

Theo - Student Service

@"Maria 2024" said:
Hey Everyone!

I'm Maria and I am new to 7sage! I am really excited to start my law school journey. Unfortunately, I have been trying to upgrade the course and it wont let me. I tried four different cards and made sure the cards had sufficient funds which they did but the payment still failed. Did anyone else have this issue? I logged out and back in to try again and still no luck. Is this an website issue? Help please!

Thanks

Hi Maria,

Sorry about that.

I looked at your account and it seems that you've successfully signed up for the Ultimate+ course. You should now have full access to the course.

However, please let us know if you are still having issues, or if you have any questions.

Maria 2024

Thank you so much. Yes I was able to get some help and this issue was resolved.