Problem Sets/Prep Tests not loading

safmateen99 · August 2021

Problem sets and prep tests aren't loading. When I click on one, it shows nothing but the margins and the headings.

Juliet - Student Service · August 2021

Sorry for trouble.

I tried to reproduce the issue on Mac using the Chrome browser but I was not able to. The Problem Sets and PrepTests loaded on my end. See the GIFs below:

However, I would like to get to the bottom of this so that it is working on your end too. Please try the following:

Clear your browsers cache with these steps: https://7sage.com/clear-cache/
Use a different browser. We find that the Chrome browser works best with our site but Firefox and Safari work well too.

If you are still having trouble, please let us know what device you are using (Windows or Mac) and what browser so that we can further investigate the issue.

Howdy, Stranger!

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