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Related Discussions
2 Likes
Unable to Lawhub Advantage content on 7sage after subscription
zukinibread9
Core Member
I subscribed to LawHub Advantage yesterday and it is linked to my 7sage. However I still do not have access to the LawHub Advantage material, and I get a pop-up saying that I need to purchase it even though I already did. Do I need to link, and unlink the account? Please help!!
Comments
This happened to me just now!
Let me know if you end up finding out how to fix this. I sent out a couple of emails to the contact me page for assistance, but still no response!
@zukinibread9 @"bella-2" I am so sorry for the trouble. I have sent you both a message to help you resolve the issue. Please let me know if you have not received my messages. Thank you.
I am experiencing the same problem. Hopefully, this problem is resolved soon.
Hi, I'm having the same issue. Just got the subscription but can't access the contents. @"Mary - Student Service" please advise. Thank you!
@"LSATpractice-1" @Maltamilkbone I'm so sorry about that. I have also sent you a message. Please let me know if you did not receive it. Thanks.
@"Mary - Student Service" I don’t appear to have received your message.
I am having the same issue.
@Maltamilkbone I looked on our end and can confirm that the message was sent to your email address. Please check your email inbox. Thank you.
I'm having the same problem as well
@hernerika19 and @jbkr98, my apologies for this. I've responded to you via email regarding the issue. Please let me know if you didn't receive my email or if you have any questions.
Experiencing the same issue.
@Relampago I am so sorry to hear that you are having issues with your account! I have sent you an email to help resolve this.
To anyone having the same issues linking your LSAC LawHub subscription to your 7Sage account, please send a copy of your receipt for purchasing the LSAC LawHub Advantage subscription to us so we can provide interim access to your account while your account hasn't been properly linked.
We are terribly sorry again for the trouble and please let me know if you have any questions!
Also having this issue, how should we send our LawHub receipt?
what does law hub do??
@"Cherry - Student Service" I am having this issue right now where should I send the receipt?
Hi @"Bingus B." please send your Lawhub receipt to studentservice@7sage.com and I'll take care of the issue for you!
@fuggirobby LSAC, the company that administers the LSAT, requires all students to subscribe to LawHub Advantage subscription ($115/year) in order to take any LSAT prep course, including ours. This is the only way to get access to official LSAT PrepTests using our Digital Tester, or any question from a past LSAT.
Let me know if you have any further questions!
I'm still having the same issue and spent 1 hour on the phone with LSAC to determine if I have two accounts. They said definitively I only have 1 AND it has an active LSAC Lawhub advantage account - I attached proof of my receipt and account to 7sage and they still have not granted me access. This is clearly a technical issue on 7sage's side given so many people are having the same issue, can we get some insight as to what is happening?
@"amrutha.palaniyappan" I am so sorry for the trouble. We have responded to your inquiry and sent you an email update. Please let me know if you didn't receive it or if you have any further concerns.
Having the same issue currently even though I did renew my subscription 7sage is not reflecting this. Does anyone know how to resolve it?
@smylavar I am sorry for the trouble. I have sent you a message regarding the matter. Please let me know if you did not receive it. Thank you.
Hello, I am having a similar issue, I go to connect my Lawhub Advantage and it gives me an error to the likes of I already have a coach connected. Please help! thank you