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Linked LSAC account not being recognized as a LawHub Advantage account?

kevincal-1kevincal-1 Core Member
in Technical Problems 6 karma

Hello! I recently purchased both an LSAC LawHub Advantage subscription and a 7Sage subscription. while my accounts were registered as linked, 7Sage is not recognizing my purchase of the LSAC subscription. i have received a receipt for both subscriptions as well.

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Comments

  • Diana - Student ServiceDiana - Student Service Member Administrator Student Services
    204 karma

    Hey @kevincal-1,

    I'm sorry about this. I reached out to via direct message to help you further. Let me know if you didn't receive it or if you have any additional concerns.

  • emilykgiesleremilykgiesler Live Member
    3 karma

    The same thing is happening to me!

  • Agnes - Student ServiceAgnes - Student Service Member Moderator
    56 karma

    @emilykgiesler Hi there,

    Thank you for reaching out and I am sorry for the trouble,

    I sent you an email to address the issue. Please check your email inbox.

    Let me know if you have other questions, I am here to assist you.

  • thenoah16624thenoah16624 Core Member
    3 karma

    Same thing is happening to me. I logged in through both Chrome and Microsoft Edge, but it won't link to my account.

  • ek3389ek3389 Core Member
    2 karma

    Yep, I share the same email with 7sage and lawhub/lsac and it wont link. Not sure why. Have emailed student services.

  • mission170mission170 Core Member
    5 karma

    Same thing happening to me. Just sent an email.

  • Mary - Student ServiceMary - Student Service Member Administrator Student Services
    646 karma

    @thenoah16624 @ek3389 @mission170 I'm so sorry for the trouble. I will send you all an email to help resolve the issue. Please let me know if you did not receive it within an hour. Thank you!

  • alecwahl0alecwahl0 Core Member
    2 karma

    Same thing is happening to me as well.

  • makenzipatterson89makenzipatterson89 Live Member
    2 karma

    Also having the same problem

  • cameronabrams25cameronabrams25 Core Member
    4 karma

    This is happening to me as well. I have attempted to link them through both Chrome and Safari. Each time I try I get an error message saying the accounts are already linked, but here in 7Sage is still says they are not linked.

  • Agnes - Student ServiceAgnes - Student Service Member Moderator
    56 karma

    @alecwahl0 Hi there,

    Thank you for reaching out and I am sorry for the trouble,

    I sent you an email to address the issue. Please check your email inbox.

    Let me know if you have other questions, I am here to assist you

  • Agnes - Student ServiceAgnes - Student Service Member Moderator
    56 karma

    @makenzipatterson89 Hi there,

    Thank you for reaching out and I am sorry for the trouble,

    I sent you an email to address the issue. Please check your email inbox.

    Let me know if you have other questions, I am here to assist you

  • Agnes - Student ServiceAgnes - Student Service Member Moderator
    56 karma

    @cameronabrams25

    Hi there,

    Thank you for reaching out and I am sorry for the trouble,

    I sent you an email to address the issue. Please check your email inbox.

    Let me know if you have other questions, I am here to assist you

  • xvddedge.xvddedge. Core Member
    3 karma

    I am also having this problem, I’m not sure why.

  • Calculate EntropyCalculate Entropy Live Member
    2 karma

    Also having the same issue. LSAC says the account is already linked but it isn't reflected on 7Sage.

  • Mary - Student ServiceMary - Student Service Member Administrator Student Services
    646 karma

    @"xvddedge." @"Calculate Entropy" I'm so sorry about that! I have contacted both of you. Please let me know if you did not receive my email. Thank you.

  • vparakkuthvparakkuth Core Member
    3 karma

    I am also having the same problem. Both my 7Sage Account and my Lawhub Advantage account have the same email, and they still won't connect. Would appreciate any help.

  • natbasmadnatbasmad Core Member
    4 karma

    I am also receiving the same error. I have purchased the LSAC Hub however it doesn't give me the option to link to 7 Sage

  • Agnes - Student ServiceAgnes - Student Service Member Moderator
    56 karma

    @vparakkuth

    Hi there,

    Thank you for reaching out and I am sorry for the trouble,

    I sent you an email to address the issue. Please check your email inbox.

    Let me know if you have other questions, I am here to assist you

  • Agnes - Student ServiceAgnes - Student Service Member Moderator
    56 karma

    @natbasmad Hi there,

    Thank you for reaching out and I am sorry for the trouble,

    I sent you an email to address the issue. Please check your email inbox.

    Let me know if you have other questions, I am here to assist you

  • daphnemaskreydaphnemaskrey Core Member
    3 karma

    same thing is happening to me!

  • Agnes - Student ServiceAgnes - Student Service Member Moderator
    56 karma

    @daphnemaskrey Hi there,

    Thank you for reaching out and I am sorry for the trouble,

    I sent you an email to address the issue. Please check your email inbox.

    Let me know if you have other questions, I am here to assist you

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