7sage website and app keep messing up

Comments

• nije472ls Alum Member

  March 2020 30 karma

  I am also experiencing the same problem, "the requested URL was not found on this server."
• Kris4444 Member

  March 2020 266 karma

  Yeah I'm having the same issue. Is it because of the changes that will be happening soon?
• jmarmaduke96 Member Sage ⭐

  March 2020 2891 karma

  I was actually just about to report the same problem. After refreshing the page 2-3 times it seems to calm down until trying to access a different page on the website?
• jasonli2013 Alum Member

  March 2020 3 karma

  I thought it was my internet problem...
• shannon_beaman1 Alum Member

  March 2020 157 karma

  Has anyone responded as to why this is happening? Oddly enough, I was super excited to get to studying tonight and sure enough....
• chaizihan123 Core Member

  March 2020 4 karma

  Can't open any digital preptest. Anyone else experiencing the same thing??
• rmojtehe Member

  March 2020 7 karma

  Same issue happening with me on different browsers.
• Pi031415 Alum Member

  March 2020 248 karma

  Same!
• Yinhui Li Member

  March 2020 10 karma

  Pages some /Work.
• Toastada Alum Member

  March 2020 4 karma

  Practice sets are not working for me. Says that site is experiencing technical difficulties.
• 5 Likes

  Alan Cheuk-2 Administrator

  March 2020 3124 karma

  Hi everyone, I'm really sorry for the trouble! I know that I'd be frustrated if I was ready to get some studying in, and the site kept throwing errors.

  We figured out the problems, the fixes are live, and everything should be working normally again.

  As @christina.parchem guessed this happened because we put out a major update to the site a couple of hours ago to prepare for the upcoming changes. Unfortunately, the changeover silently corrupted one of our servers, which resulted in random "Not Found" errors. The ProblemSet and PrepTest issues were due to a different issue - a bug slipped by because of a subtle difference in our development servers and the real servers.

  Sorry again!
• tsengel_2018 Alum Member

  March 2020 144 karma

  Thank you very much! Much appreciate the hard work you guys are doing behind the screen.
• 1 Like

  tanika.s Alum Member

  March 2020 185 karma

  Hi. i am experiencing the symbols not properly showing. The flag symbol is a rectangle box, the X's on the side are rectangle boxes, etc. Any suggestions on how I can fix this?
• jmarmaduke96 Member Sage ⭐

  March 2020 2891 karma

  Just doing a hard refresh should sort that out for you, here is a link describing how to do it

  https://www.getfilecloud.com/blog/2015/03/tech-tip-how-to-do-hard-refresh-in-browsers/#.XmvAZJNKjUI
• tanika.s Alum Member

  March 2020 185 karma

  thank you!