Proctor not loading

Comments

• Alan Cheuk-2 Administrator

  July 2014 3123 karma

  Thanks for the heads up, I just pushed out a fix and it should work again now!
• erinasato Alum Member

  July 2014 edited July 2014 9 karma

  Hey Alan,
  I just tried again and it's still not loading up on my end. Any suggestions for what I should be doing different? I've cleared my history and cache, but that doesn't seem to be helping anything.
• umarah.ali Free Trial Member

  July 2014 edited July 2014 2 karma

  Hi guys! My hypo/exam proctor is also not loading today on any of the lessons. Is anyone else having this issue, and is there anything I can do to fix it from my end? Thanks!
• 7Sage Admin Administrator

  July 2014 298 karma

  Hey that's strange, it's working on my side. If you can't access it on the site, you can also get the proctor with the iOS and Android apps.
  
  You can also download a zip file with the mp4s here:
  http://videos.7sage.com/lsat/resources/7Sage-lsat-timer-and-proctor.zip
• Allison M Alum Member Inactive Sage

  July 2014 810 karma

  I had the proctor malfunction while I was writing a PT. I think I stopped at about the right time, but it definitely threw me off my game (and I might have gone over by a couple of minutes).
  
  I'm going to use the offline file from now on!
• Allison M Alum Member Inactive Sage

  July 2014 810 karma

  FIY - I just had the streaming proctor malfunction again. It was probably 25 minutes into the first section when it suddenly stopped working.
• Alan Cheuk-2 Administrator

  July 2014 edited July 2014 3123 karma

  Sorry Allison! Which proctor was it - Youtube or 7Sage video player (with playback speed options on the bottom)?
  
  I recommend the 7Sage iOS or Android App proctors. As far as I know, they are very solid.
• Allison M Alum Member Inactive Sage

  July 2014 810 karma

  Hi Alan,
  
  I was using the 7Sage player and watching the 4 section version. I usually use the Android app, and it's been fantastic - no problems whatsoever.