Is anyone else experiencing problems with the videos?

Comments

• LR942311 Member

  July 2016 50 karma

  Yes I am! I can't seem to play anything.
• Sprinkles Alum Member ⭐

  July 2016 11542 karma

  hmm.....mine are working fine, @"Dillon A. Wright" ?
• stepharizona Alum Member

  July 2016 3197 karma

  Hey @YiliansG & @zoe.lo93
  
  If you go into settings, look for these:
  
  Use Flash Player (do not check this if on iPhone or iPad)
  
  Use regular player instead of YouTube for LG explanations
  
  You can play around with these two settings to get the videos playing properly for you.
• inactive Alum Member

  July 2016 12637 karma

  Sorry! Are you guys getting any errors, or are they just not playing?
• cortesh12 Member

  July 2016 6 karma

  It says Video not found or access denied
• inactive Alum Member

  July 2016 12637 karma

  @cortesh12 said:
  It says Video not found or access denied
  

  Hmm, what video(s) are you trying to watch?
• cortesh12 Member

  July 2016 6 karma

  Valid and Must be True Section, but no videos for any other section work either
• inactive Alum Member

  July 2016 12637 karma

  Thanks @cortesh12, looking into it.
  
  Anyone else having similar issues?
• LR942311 Member

  July 2016 50 karma

  I'm also getting "video not found or access denied"
• inactive Alum Member

  July 2016 12637 karma

  @LR942311 said:
  I'm also getting "video not found or access denied"
  

  Sorry! Is this happening on all videos or just specific videos?
• 1 Like

  LR942311 Member

  July 2016 50 karma

  Seems to be all videos for me.
• 1 Like

  inactive Alum Member

  July 2016 12637 karma

  @LR942311 said:
  Seems to be all videos for me.
  

  Thanks! Looking into it.
• 2 Likes

  YiliansG Member

  July 2016 29 karma

  Yeah, all videos for me too. I don't get a message. My video just never loads.
• Adri_Dee Alum Member

  July 2016 edited July 2016 5 karma

  All of my videos are also not loading. Internet connection is fine, and I already tried messing with settings. Thanks for looking into it! Please let us know if we can do anything to fix the issue from our end. @"Dillon A. Wright"
• Seriousbird Alum Member

  July 2016 1278 karma

  The videos are working fine for me, but I know on Sunday myself and a bunch of other people could not access the site, I kept getting Gateway Error message.
• 2 Likes

  LR942311 Member

  July 2016 edited July 2016 50 karma

  Nevermind, seems to work for me now!
• 1 Like

  inactive Alum Member

  July 2016 12637 karma

  Thanks for the reports guys! Things should be working normally once more, but if you're running into any issues, please let me know.