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Card not being accepted to pay?

scrichard1279scrichard1279 Alum Member
in Technical Problems 26 karma

I have tried my debit master card and it said that my card would not support the transaction. I tried my mothers and it was declined? Anyone with similar experience?

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  • akistotleakistotle Member ⭐ 🍌🍌
    9382 karma

    You should email @"Dillon A. Wright" (email: dillon [at] 7sage.com ) with screenshots.

  • inactiveinactive Alum Member
    edited November 2017 12637 karma

    Hey! I already replied to your email, but I thought I'd reply here too in case anyone else has a similar issue:

    Unfortunately, I cannot see the reason for your card's decline on my end. The most common reason for decline has to do with your bank's security. Since 7Sage is located in Canada, most banks see this as an out-of-country purchase and will block it by default. To fix this, give your bank a call and let them know you're trying to purchase something from another country. You can typically find the number on the back of your card.

    Once everything is fixed, you can try to pick up a course again here:
    https://7sage.com/enroll/

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