Hi,

Every time I try to watch an explanation video (excluding LG ones hosted on YouTube), I get an error message about the video player being unable to load, and that the file can't be found. So I try the flash player too but that also says the video can't be found.

This happens for every video I try - I'm running on a Macbook Pro all up-to-date, and this error occurs in both Safari and Chrome. Tried it on a different laptop to double check it wasn't just mine and got the same results. Please help, this is so frustrating and I need to learn! :(

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5 comments

  • Monday, Aug 24 2015

    Hahaha, sorry I couldn't help earlier! Glad it's working again.

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  • Monday, Aug 24 2015

    No worries guys, they work again, woohoooooo!! Thanks for your help @974 and thanks @7sagestudentservices for the help i'm sure you'd have given once you saw it, but panic over!

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  • Monday, Aug 24 2015

    @974 awesome, thank you very much!

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  • Monday, Aug 24 2015

    99% sure he'll tell you to clear your cache but I'm on my phone so I don't have the link to do that for you. He should be along soon.

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  • Monday, Aug 24 2015

    @7sagestudentservices to the rescue!

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