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I access my account, the silent questions show as playing, nothing appears but a dark screen??
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I access my account, the silent questions show as playing, nothing appears but a dark screen??
7 comments
@matbunch988.bunch Sorry, that sucks.
Does anything load on the pages containing videos? Can you click on the area of the screen right where you might expect a video window to be there?
Paging @wc950949
This is happening to me on the iPad Pro as well. I the reason I chose 7sage was for the app itself, so this is pretty disappointing.
My iPad pro works fine !!
Sorry guys! @wc950949 and I will look into it.
Are you using the app? If so I would suggest using Safari on an iPad and logging into 7Sage through there, it is much more consistent and I've never had an issue that way.
same problem here, I tried restarting the app and clearing cache, still nothing appears but I can hear the sound. probably a bug needs to be fixed
Sorry for the issues! I don't have an iPad Pro so I can't test it here, but can you restart the app (double click home button then swipe the 7Sage app upwards so it's out of your tray) and try watching the videos again? You may also want to try clearing your cache like this:
http://classic.7sage.com/clear-cache/