Subscription pricing
Hi, I just wanted to post about the problem I am facing with the site and the app, which keep showing me a blank screen with a message "the requested URL was not found on this server." Please help. It keeps happening especially when I go to my study schedule.
2
15 comments
thank you!
Just doing a hard refresh should sort that out for you, here is a link describing how to do it :)
https://www.getfilecloud.com/blog/2015/03/tech-tip-how-to-do-hard-refresh-in-browsers/#.XmvAZJNKjUI
Hi. i am experiencing the symbols not properly showing. The flag symbol is a rectangle box, the X's on the side are rectangle boxes, etc. Any suggestions on how I can fix this?
Thank you very much! Much appreciate the hard work you guys are doing behind the screen.
Hi everyone, I'm really sorry for the trouble! I know that I'd be frustrated if I was ready to get some studying in, and the site kept throwing errors.
We figured out the problems, the fixes are live, and everything should be working normally again.
As @christinaparchem604.parchem guessed this happened because we put out a major update to the site a couple of hours ago to prepare for the upcoming changes. Unfortunately, the changeover silently corrupted one of our servers, which resulted in random "Not Found" errors. The ProblemSet and PrepTest issues were due to a different issue - a bug slipped by because of a subtle difference in our development servers and the real servers.
Sorry again!
Practice sets are not working for me. Says that site is experiencing technical difficulties.
Pages some /Work.
Same!
Same issue happening with me on different browsers.
Can't open any digital preptest. Anyone else experiencing the same thing??
Has anyone responded as to why this is happening? Oddly enough, I was super excited to get to studying tonight and sure enough....
I thought it was my internet problem...
I was actually just about to report the same problem. After refreshing the page 2-3 times it seems to calm down until trying to access a different page on the website?
Yeah I'm having the same issue. Is it because of the changes that will be happening soon?
I am also experiencing the same problem, "the requested URL was not found on this server."