Hello, I need to print out some problem sets since I can't always stare at a screen. I don't have my own printer so I have to send the PDF to the central printer in my apartment building. But the printer says it won't print until I decrypt the document. When I use the password, I have to access the PDF, it doesn't decrypt the file or take away the security of the document. Does anyone know what I can do to decrypt or how can I print when it is password protected?

I have sent a message to the student services and waiting for their response, but if anyone has a quick suggestion, please let me know.

Thank you!

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2 comments

  • Friday, Sep 17 2021

    I've tried this and it still says it is encrypted. Do you know another way it can be decrypted?

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  • Thursday, Oct 22 2020

    @theodolfmagat611 said:

    Hello, I need to print out some problem sets since I can't always stare at a screen. I don't have my own printer so I have to send the PDF to the central printer in my apartment building. But the printer says it won't print until I decrypt the document. When I use the password, I have to access the PDF, it doesn't decrypt the file or take away the security of the document. Does anyone know what I can do to decrypt or how can I print when it is password protected?

    I have sent a message to the student services and waiting for their response, but if anyone has a quick suggestion, please let me know.

    Thank you!

    Hi there,

    The document has restrictions that prevents any changes from being saved. Your email address can only be used as password to open the PDFs. If you are having trouble using the PDF, please try other PDF viewers such as PDF Expert to see if they work better for you.

    Let me know how it goes.

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