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2 days ago

😖 Frustrated

Page Unresponsive

When I was doing the PT blind review, the page wasn't responsive, and I had to wait several minutes for the next question to load. Has anyone else experienced this issue? I've tried three different computers, used various Wi-Fi networks, accessed it through an incognito window, and ensured my Chrome version was up to date.

4

6 comments

  • J.Y. Ping Founder
    Edited 2 days ago

    Update: Fix incoming! Should be live in an hour or so. Please reply to me if you're still experiencing issues.

    1
  • J.Y. Ping Founder
    2 days ago

    Hi all, sorry about this. We think we have a solid lead on what's causing this. We recently pushed an optimization for Notes. An unintended consequence is, we think, that users will a lot of (over 100) notes experience lag in the digital tester. We're patching this up right now. I expect a fix will be live by tomorrow morning.

    2
  • 2 days ago

    My case is, while doing blindreview, if I put a 'note' then freeze without any response.

    1
  • 2 days ago

    I spent hours to try different browsers, computers, wifi locations. I politely asked 7 Sage whether others have the same issue but they declined and continued to ask me to prove I had tried everything they mentioned. It's the IT support needs to work on this issue rather than asking the users wasting their time to update their systems.

    2
  • 2 days ago

    yup, we all are in the same boat here. it is so frustrating with the test around the corner. Like excuse me, I am trying hard to study and stay focus but this thing is not letting me. I feel like i am just wasting my time reviewing the PT at this point.

    3

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