13 comments

  • Friday, Jul 10

    It's gone for everything on mine. This is really frustrating, I am just about to start a full practice test and the highlighter just disappears???

    4
    Friday, Jul 10

    @JordanPodolak me too. Another post said you have to highlight what you are trying to highlight and it will be like a drip down menue. I just did it and I dont like it.

    2
    Friday, Jul 10

    @Bakernee Yea the support just told me that....not a fan either.

    1
    Friday, Jul 10

    @JordanPodolak SMH!

    1
    Kevin_Lin Instructor
    Friday, Jul 10

    @Bakernee This is the new LawHub method of highlighting. It's what you'll see on test day.

    2
    Friday, Jul 10

    @Kevin_Lin Do you know if there's any reason for why they're making these changes that are obviously more time consuming (even if it's a second?) I wonder if it's just another "weed out" type of thing but I wanted to see if you knew anything :) thanks!!

    1
    Kevin_Lin Instructor
    Friday, Jul 10

    @andyychacon they said it was security purposes (to make it harder to cheat).

    1
  • J.Y.Ping Founder
    Friday, Jul 10

    3
    Sunday, Jul 12

    @J.Y.Ping There is no highlight option popping up as shown in your explanation video for me in LR or RC.

    1
  • Friday, Jul 10

    Not sure if its just for me but even when I select something to highlight nothing pops up? the side bar also does not have the highlighter icon

    1
    SaniqueRowe Student Services
    Friday, Jul 10

    @NadiaJeon Hey! Sorry you are experiencing this. I sent you an email to help get to the bottom of this. Please let me know if you haven't received it.

    1
    Friday, Jul 10

    @SaniqueRowe I'm also experiencing this in RC, but not LR

    1
    SaniqueRowe Student Services
    Saturday, Jul 11

    Hey @ShayCondron ! A couple of things tend to resolve this:

    1. Check whether you have any browser extensions that interact with text selection (like Grammarly). Those can prevent the highlight popup from appearing, so try disabling them, then reload the page and reselect the text.

    2. Try clearing your cache, or opening 7Sage in an incognito window, then select the text again.

    If it's still not showing up after that, please let me know.

    1
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