i need to take a couple months off, but i don't want to lose access to my analytics. is there a way to pause my subscription for ~3 months, or do i need to cancel?
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i need to take a couple months off, but i don't want to lose access to my analytics. is there a way to pause my subscription for ~3 months, or do i need to cancel?
4 comments
Hi there,
While pauses normally last for one billing cycle, we'd be happy to extend a pause for up to three months. During that time, all your progress and analytics will be preserved, and your subscription will automatically resume once the pause ends. Just reach out to us via chat or at studentservice@7sage.com so we can take care of it for you when you're ready to pause.
There's no downside to canceling. I stopped for a few months between January and May and didn't have any issues when I came back.
Edit: Apparently that's wrong. You might lose your analytics if you stop longer than this.
@Adam i think it says you lose your analytics after 2 months
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