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AgnesAlojado
Edited 51 mins ago

@Mimi_Hadi Just following up! You can now view lessons offline on the app. Here's how to set it up:

  1. While you're online, open a lesson you'd like to review later. After that, you'll be able to view all of the written content offline.

  2. For video lessons, play each lesson video for a few seconds while you're online. You'll need to do this for each video you want to watch offline.

Please note that you can’t do a live drill or PT offline, but you can download drills and PTs as PDFs:

  • PrepTests: Go to Study > Drills, Sections, PTs. In the PrepTest section, select the PT you’d like from the dropdown, click the three dots to the right, and click Download PDF.

  • Drills: Create a drill first and start it. Then click the three-dot icon in the upper right of the digital tester and click Print.

Let us know if you have other questions!

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AgnesAlojado
5 days ago

@Mimi_Hadi Safe travels! I responded to your email inquiry with tips for studying offline during your flight. Please check your inbox, including spam, and let us know if you have any questions!

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AgnesAlojado
Thursday, Oct 1

@mohsefbukhari Sorry for the trouble! We responded to your emails a little earlier and were able to apply a fix, so your LawHub Advantage should now be correctly synced with your new 7Sage account. You may just need to refresh your page for the update to take effect.

Thanks so much for your patience! Please check your email for the full details, and feel free to reply there if you're still running into any issues.

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AgnesAlojado
Friday, Sep 25

@BillyTheKidd02 Only full-length PrepTests from LawHub are automatically imported into 7Sage when you use the auto-import option on your import page. Any drills or sections you did with another prep company aren't counted here, and the "% fresh" indicator only reflects questions completed within 7Sage or full PTs imported from LawHub.

Hope this clears things up! Feel free to reach out if you have any other questions.

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AgnesAlojado
Thursday, Sep 17

@NoNamed92 Sorry for the trouble! I've sent you an email to help. Thanks for your patience.

1
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AgnesAlojado
Thursday, Sep 17

@dgirardot Thanks for flagging this as well! I've sent you an email to help troubleshoot. Appreciate your patience!

1
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AgnesAlojado
Wednesday, Sep 16

@Splitter3516 @Parkerzs I've reached out via email to help with these issues. Let me know if you didn't receive it. Thanks for your patience!

1
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AgnesAlojado
Wednesday, Sep 16

@DevorahLeahPaltiel @RubyValencia @Dancingtiger @Shivvyosullivan Hey! We removed your email/phone number to help prevent spam. If you want to share contact info, please use direct messages instead. Thanks!

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AgnesAlojado
Monday, Sep 14

Sorry you're experiencing this! I reached out via email to help. Let me know if you didn't receive it.

3
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AgnesAlojado
Saturday, Sep 12

Hey! We removed your email to help prevent spam. If you want to share contact info, please use direct messages instead. Thanks!

2
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AgnesAlojado
Wednesday, Sep 9

Hi there,

I reached out via email to help. Let me know if you didn't receive it!

1
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AgnesAlojado
Wednesday, Sep 9

@GulnessaAsif You can use our manual import tool to input the answers from PrepTests you've taken on paper, and they'll be factored into your analytics.

Let us know if you have any questions!

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AgnesAlojado
Tuesday, Sep 8

@Nate0066 The setting has since moved. You can now find it under Preferences.

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AgnesAlojado
Monday, Sep 7

@SarahR64 So sorry about this! I've reached out via email to help. Please check your email inbox. Thank you.

2
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AgnesAlojado
Friday, Sep 4

Hi @rc39

You can adjust the font size by clicking the three dots in the upper right corner, selecting Appearance and Accessibility, and choosing your preferred text size.

Feel free to reach out if you need any help!

4
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AgnesAlojado
Thursday, Sep 3

@strawberryicecream I've reached out via email to help. Let me know if you didn't receive it!

1
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AgnesAlojado
Thursday, Sep 3

Hi there,

Sorry for the trouble! I've reached out via email to help with the issue. Please check your email inbox. Thank you!

1
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AgnesAlojado
Friday, Aug 28

@strawberryicecream @Allison-Buehler The issue has been fixed! Thank you for patience as we worked on it. Let us know if you have any questions. Happy studying!

1
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AgnesAlojado
Thursday, Aug 20

@reynita04 I reached out via email. Let me know if you didn't get the message!

1
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AgnesAlojado
Wednesday, Aug 19

@Chel's I just resent you the email. Please check your inbox. Thank you!

1
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AgnesAlojado
Wednesday, Aug 19

@lagata I've resent the decision email. Please let us know if you still don't see it!

2
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AgnesAlojado
Friday, Aug 14

@macorsi If you cancel and resubscribe within 60 days, your progress and analytics will pick up right where you left off. Beyond that window, we can't guarantee your history will still be available.

If you'd like to explore the pause option instead, feel free to reach out to us at studentservice@7sage.com and we'll be happy to help!

2
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AgnesAlojado
Wednesday, Aug 5

@iloveenergydrinks So sorry for the trouble! I sent you an email to help with these issues. Let me know if you didn't receive it. Thank you!

1
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AgnesAlojado
Tuesday, Aug 4

@AJGJ Sorry for the trouble! We responded to your email about this. Could you please check your inbox? We'll be happy to continue helping you there!

1
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AgnesAlojado
Friday, Jul 31

@siannais Sorry for the trouble! I sent you an email to help with the issue. Please check your inbox. Thank you for your patience.

1

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