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Unable to Purchase Admission Course $15 Version

eagles111eagles111 Free Trial Member
in General 45 karma

I am trying to make a purchase but my transaction keeps failing because I already have a 7Sage account. But when I try clicking on "log in" at the check out page to this current account it keeps saying Password is incorrect but I try that exact same password on other parts of the 7Sage website and I am able to get into my 7 sage account.

Comments

  • dennisgerrarddennisgerrard Member
    1644 karma

    I think you have a option called "forget the password". And you can reset your password through your email.

  • Alan Cheuk-2Alan Cheuk-2 Administrator
    3076 karma

    Thanks for letting us know about this, @eagles111. We reproduced the problem on our side a moment ago. While we don't have a fix for the problem yet, we do have a workaround:

    1. Go to the main site (https://7sage.com) and login to your account

    2. While still logged in, go to the admissions site (https://7sage.com/admissions). The site should remember you, and you should still be logged in.

    Once you've done this once, the problem should be fixed for you.

    Please let us know if this does or doesn't help, and sorry for the trouble!

  • Alan Cheuk-2Alan Cheuk-2 Administrator
    3076 karma

    Hi, @eagles111, we rolled out a fix a few minutes ago, so you should be able to login and checkout with no problem now. Thank you for letting us know about this, this fix should solve login issues between the LSAT, Admissions, and MBE sites for other students too!

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