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unknown reason for slow processing on PrepTest and Problem Set

Rev_LefeRev_Lefe Member
edited September 2021 in Technical Problems 385 karma

Hi 7 sage,
Is the website currently under maintenance or some tech adjustment?
I tried different computer (even the one on my company), and it still lagged horribly.

Comments

  • Juliet - Student ServiceJuliet - Student Service Member Administrator Student Services
    5740 karma

    Hi there,

    Sorry for the trouble.

    I tried to reproduce the issue but I was not able to. The website appears to be working properly on my end. I am using a Mac with Google Chrome. See the GIF below:

    image

    Please try clearing your browser's cache with these steps: https://7sage.com/clear-cache/

    Also, can you please let me know if there is a specific PrepTest or Problem Set that is not loading on your end? I want to get to the bottom of this and figure it out so that it's working on your side too!

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