Unable to Lawhub Advantage content on 7sage after subscription

Comments

• bella-2 Live Member

  March 11 4 karma

  This happened to me just now!
• bella-2 Live Member

  March 11 4 karma

  Let me know if you end up finding out how to fix this. I sent out a couple of emails to the contact me page for assistance, but still no response!
• Mary - Student Service Member Administrator Student Services

  March 11 802 karma

  @zukinibread9 @"bella-2" I am so sorry for the trouble. I have sent you both a message to help you resolve the issue. Please let me know if you have not received my messages. Thank you.
• Maltamilkbone Live Member

  March 11 6 karma

  I am experiencing the same problem. Hopefully, this problem is resolved soon.
• LSATpractice-1 Live Member

  March 12 54 karma

  Hi, I'm having the same issue. Just got the subscription but can't access the contents. @"Mary - Student Service" please advise. Thank you!
• Mary - Student Service Member Administrator Student Services

  March 12 edited March 12 802 karma

  @"LSATpractice-1" @Maltamilkbone I'm so sorry about that. I have also sent you a message. Please let me know if you did not receive it. Thanks.
• Maltamilkbone Live Member

  March 12 6 karma

  @"Mary - Student Service" I don’t appear to have received your message.
• hernerika19 Live Member

  March 12 5 karma

  I am having the same issue.
• Mary - Student Service Member Administrator Student Services

  March 12 802 karma

  @Maltamilkbone I looked on our end and can confirm that the message was sent to your email address. Please check your email inbox. Thank you.
• jbkr98 Alum Member

  March 12 7 karma

  I'm having the same problem as well
• Diana - Student Service Member Administrator Student Services

  March 12 239 karma

  @hernerika19 and @jbkr98, my apologies for this. I've responded to you via email regarding the issue. Please let me know if you didn't receive my email or if you have any questions.
• Relampago Core Member

  March 12 9 karma

  Experiencing the same issue.
• Cherry - Student Service Member Administrator Student Services

  March 12 1614 karma

  @Relampago I am so sorry to hear that you are having issues with your account! I have sent you an email to help resolve this.

  To anyone having the same issues linking your LSAC LawHub subscription to your 7Sage account, please send a copy of your receipt for purchasing the LSAC LawHub Advantage subscription to us so we can provide interim access to your account while your account hasn't been properly linked.

  We are terribly sorry again for the trouble and please let me know if you have any questions!
• Bingus B. Core Member

  March 12 18 karma

  Also having this issue, how should we send our LawHub receipt?
• fuggirobby Live Member

  March 12 10 karma

  what does law hub do??
• cam-1 Alum Member

  March 12 4 karma

  @"Cherry - Student Service" I am having this issue right now where should I send the receipt?
• Wisdom - Student Service Member Administrator Student Services

  March 12 330 karma

  Hi @"Bingus B." please send your Lawhub receipt to studentservice@7sage.com and I'll take care of the issue for you!

  @fuggirobby LSAC, the company that administers the LSAT, requires all students to subscribe to LawHub Advantage subscription ($115/year) in order to take any LSAT prep course, including ours. This is the only way to get access to official LSAT PrepTests using our Digital Tester, or any question from a past LSAT.

  Let me know if you have any further questions!
• hello_legal Alum Member

  March 12 edited July 3 14 karma
• Agnes - Student Service Member Moderator

  March 12 101 karma

  @"amrutha.palaniyappan" I am so sorry for the trouble. We have responded to your inquiry and sent you an email update. Please let me know if you didn't receive it or if you have any further concerns.
• smylavar Core Member

  April 5 6 karma

  Having the same issue currently even though I did renew my subscription 7sage is not reflecting this. Does anyone know how to resolve it?
• Agnes - Student Service Member Moderator

  April 5 101 karma

  @smylavar I am sorry for the trouble. I have sent you a message regarding the matter. Please let me know if you did not receive it. Thank you.
• LSAT_Desi Alum Member

  April 6 4 karma

  Hello, I am having a similar issue, I go to connect my Lawhub Advantage and it gives me an error to the likes of I already have a coach connected. Please help! thank you
• kevincal-1 Core Member

  May 25 6 karma

  I am having the same issue. purchased a subscription after linking to a non advantage account and now the subscription is not registered. I have a receipt i can provide.
• Diana - Student Service Member Administrator Student Services

  May 26 239 karma

  Hey @kevincal-1 I'm sorry about this. I reached out to via direct message to help you further. Let me know if you didn't receive it or if you have any additional concerns.
• jmcasey3 Alum Member

  May 26 4 karma

  I am having this same issue, I sent proof of my Lawhub purchase to 7sage but have still not heard back.
• Wisdom - Student Service Member Administrator Student Services

  May 26 330 karma

  Hi @jmcasey3,

  I reached out to you directly to help resolve this issue.
• hollyoregan Core Member

  June 4 3 karma

  I am having the same issue. I purchased a LawHub Advantage subscription after linking to a non advantage account and now the subscription is not registered. I have a receipt i can provide. Please help
• Mary - Student Service Member Administrator Student Services

  June 5 802 karma

  @hollyoregan I'm so sorry about the trouble. I just reached out to you to help resolve the issue. Please let me know if you did not receive my email. Thanks!
• benjamin98578 Core Member

  July 20 8 karma

  I am having the same issue, I can provide receipt as well.
• confusionelily Live Member

  October 22 3 karma

  I am also having the same issue and can provide a receipt as well