LSAT app won't play logic games explanations

Comments

• 4everchasing Alum Member

  June 2017 74 karma

  I dont have android but on my iphone this sometimes appears to be an issue. I realized however, that if you just ckick on the space that looks blank, it opens a separate window abd starts playing.

  Good luck!
• inactive Alum Member

  June 2017 12637 karma

  Works fine on my device.

  What phone do you have?
  Do you have the latest system update?
  Do you have the latest version of the 7Sage app?
• Seeking Perfection Alum Member

  July 2017 4428 karma

  I have the latest update, the latest app, and I use a Galaxy S5. All the other videos work fine, but the logic games do not.
• inactive Alum Member

  July 2017 12637 karma

  That's odd. Are they just loading forever or do they not even pop up? Any info about what's happening is appreciated so I can test this out.
• drstucki-1 Core Member

  September 2017 193 karma

  @"Dillon A. Wright" @4everchasing I am having the same issue. The logic games videos worked fine on my iPhone app; however, I just switched to a brand new Moto G5 Plus yesterday (Android) and now the logic games videos won't play at all. After a few seconds, I just get a "Can't play this video" message. Also, the Android 7Sage app only shows logic games explanations for PT 1-71. I believe the iPhone app included explanations for PT 1-81. Any input? Thanks!
• inactive Alum Member

  September 2017 12637 karma

  Weird! It should definitely show 1-81.

  I don't have a Moto G5 Plus so it's a bit difficult to test... Can you try the web browser and see if the videos work there?
• Seeking Perfection Alum Member

  September 2017 4428 karma

  @Dillion A. Wright @drstucki
  My problem is exactly like drstucki's in terms of the error message, the videos not playing, and only 1-71 appearing (which I hadn't noticed). But, I have a different phone Samsung Galaxy S5 which is also android.

  I figured I would just take it as a sign that I would be more productive if I used my laptop anyway, but the option would have been nice.

  I'm retaking Saturday so it is sort of a moot point for me now, but it seems like it's probably a fairly easy fix somewhere. Our phones and systems are obviously fully compatible with the video type since they will play the other videos from the core curriculum. So I imagine as a non-computer scientist that it's just a matter of getting the links working right. Since they have figured that out on the iphone, they are bound to figure it out on android too, right?

  Both the normal videos and the free logic games explanations with either player 7sage or youtube work fine in the browser for me. It seems like it's just a problem with the app.
• inactive Alum Member

  September 2017 12637 karma

  Hmm, that's strange. Sorry again guys, I'll check into it.