This happened to me as well. Really frustrating considering I am taking the June test and there's only 8 days before the first test date. Hopefully they resolve it quickly :open_mouth:
Update: Mine resolved on its own about a minute ago
This happened to me as well. Really frustrating considering I am taking the June test and there's only 8 days before the first test date. Hopefully they resolve it quickly :open_mouth:
yes mine locked me out of the lessons I was doing and my entire syllabus is gone, its telling me to upgrade but I am paying the regular plan so shouldn't I have access to it?
I can still see my syllabus, but there is content missing; when I select "show locked content" it shows what used to be my full syllabus. Is it normal that once you complete a lesson that it becomes locked? I have just noticed this for the first time
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21 comments
Hi @heeranjohn515-1, @isobelanng444, @azaadbrar365-1, @aminakhan876535,@heeranjohn515, @shawntang1020511, @kneufeld157, @keylimequeen88213-1, @cyalda79, @julianme159, @mjchester2017877, @aminakhan876535, @lenahanc935, @maddieand24794, @julianme159,
I am so sorry for the trouble.
We just rolled out a fix so you should be able to access the Core Curriculum now. Please let me know if you are still having trouble.
@maddieand24794 said:
This happened to me as well. Really frustrating considering I am taking the June test and there's only 8 days before the first test date. Hopefully they resolve it quickly :open_mouth:
Update: Mine resolved on its own about a minute ago
Yes! I was so concerned lol but i feel more reassured knowing now that it's a system wide thing and not just my account.
I cleared my cookies and exited the browser and this fixed it.
Locked out
Did this happen to only monthly users or everyone?
This happened to me as well. Really frustrating considering I am taking the June test and there's only 8 days before the first test date. Hopefully they resolve it quickly :open_mouth:
Thank god, I'm not the only one. Ugh I need this fixed asap, I need to study 😭
I sent an email and they are trying to sort it now!
yes mine locked me out of the lessons I was doing and my entire syllabus is gone, its telling me to upgrade but I am paying the regular plan so shouldn't I have access to it?
I am so glad to hear others experienced this. I thought I was going crazy
I can still see my syllabus, but there is content missing; when I select "show locked content" it shows what used to be my full syllabus. Is it normal that once you complete a lesson that it becomes locked? I have just noticed this for the first time
me too!
Yes, it just happened to me as well...
me too I thought I was studying so much that I was seeing things!!!!
same here. yikes. I just sent the admin a question over this prob. thought i was the only one..
yes me too
I had the same issue
same here
I think its a system wide thing. Same thing happened to me hopefully our progress that was being tracked doesnt reset
Yes!