This happened to me as well. Really frustrating considering I am taking the June test and there's only 8 days before the first test date. Hopefully they resolve it quickly :open_mouth:
yes mine locked me out of the lessons I was doing and my entire syllabus is gone, its telling me to upgrade but I am paying the regular plan so shouldn't I have access to it?
This happened to me as well. Really frustrating considering I am taking the June test and there's only 8 days before the first test date. Hopefully they resolve it quickly :open_mouth:
Update: Mine resolved on its own about a minute ago
I can still see my syllabus, but there is content missing; when I select "show locked content" it shows what used to be my full syllabus. Is it normal that once you complete a lesson that it becomes locked? I have just noticed this for the first time
21 comments
I think its a system wide thing. Same thing happened to me hopefully our progress that was being tracked doesnt reset
Yes!
This happened to me as well. Really frustrating considering I am taking the June test and there's only 8 days before the first test date. Hopefully they resolve it quickly :open_mouth:
I cleared my cookies and exited the browser and this fixed it.
Thank god, I'm not the only one. Ugh I need this fixed asap, I need to study 😭
I sent an email and they are trying to sort it now!
yes mine locked me out of the lessons I was doing and my entire syllabus is gone, its telling me to upgrade but I am paying the regular plan so shouldn't I have access to it?
I am so glad to hear others experienced this. I thought I was going crazy
me too I thought I was studying so much that I was seeing things!!!!
same here. yikes. I just sent the admin a question over this prob. thought i was the only one..
I had the same issue
same here
Hi @heeranjohn515-1, @isobelanng444, @azaadbrar365-1, @aminakhan876535,@heeranjohn515, @shawntang1020511, @kneufeld157, @keylimequeen88213-1, @cyalda79, @julianme159, @mjchester2017877, @aminakhan876535, @lenahanc935, @maddieand24794, @julianme159,
I am so sorry for the trouble.
We just rolled out a fix so you should be able to access the Core Curriculum now. Please let me know if you are still having trouble.
@maddieand24794 said:
This happened to me as well. Really frustrating considering I am taking the June test and there's only 8 days before the first test date. Hopefully they resolve it quickly :open_mouth:
Update: Mine resolved on its own about a minute ago
Yes! I was so concerned lol but i feel more reassured knowing now that it's a system wide thing and not just my account.
Locked out
Did this happen to only monthly users or everyone?
I can still see my syllabus, but there is content missing; when I select "show locked content" it shows what used to be my full syllabus. Is it normal that once you complete a lesson that it becomes locked? I have just noticed this for the first time
me too!
Yes, it just happened to me as well...
yes me too