I was just wondering if anyone else is dealing with this issue? Every time I pause a video on this platform my screen goes black. This is extremely troublesome, because when I pause the video it is to take a second to understand diagrams or answer choices. This never happened to me before on the classic 7Sage website. I'm not sure if it is because I am using safari or what?

I'd really love to just pause the video and the screen stays where I pause it at.

1

2 comments

  • Saturday, Dec 06 2025

    if u r using safari that is the problem, if u switch to Chorome it will be resolved

    2
  • AgnesAlojado Student Services
    Friday, Dec 05 2025

    Hi @Kingrosey

    I just reached out to you via email regarding this issue. Please check your inbox when you get a moment. Thank you!

    1

Confirm action

Are you sure?