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Monday, Jul 13

😖 Frustrated

RC glitch?

Hi is anyone having the issue where when you scroll towards the end of an RC passage it bumps you back to the top over and over again? I was just taking a PT and lost a lot of time trying to simply read the last paragraph because my computer kept glitching out. Has anyone found any fixes?

7

7 comments

  • Monday, Jul 13

    OMG! It's happening to me too! Idk I think it's a Safari thing only because back then the site was on beta, it was happening to me all the time before they fixed it. I hope they fix it cause I like using my default browser. 🥲

    I tried it on DuckDuckGo downloaded browser and it works fine on there.

    1
    AgnesAlojado Student Services
    Tuesday, Jul 14

    @Bobby68 @YasaminNavvab Thanks for flagging this! We were able to replicate the issue on Safari and are actively working on a fix.

    In the meantime, feel free to use another browser like Chrome or Opera. We'll follow up once we have more updates!

    3
    6 days ago

    @AgnesAlojado Yayyy! Thank you! 😊

    1
    6 days ago

    @AgnesAlojado thank you!!

    1
    IvonneRosario Student Services
    5 days ago

    @Bobby68 @YasaminNavvab

    Good news! Our team has fixed the issue you reported with RC passages scrolling back to the top.

    Thank you so much for your patience while we worked to resolve this!🙏

    3
    5 days ago

    @IvonneRosario Thank you 7Sage team! 🙌

    3
    5 days ago

    @IvonneRosario Thank you!

    2
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