Hi there, I've been trying to take drills and preptests on 7Sage but I've been frequently noticing issues where the answer choices and highlighting and etc greys out sometimes or lags/freezes completely, and I have to refresh the page (and it sometimes leads me to an error).
I tried clearing my cookies and it seems to be working for now after I relogged in, but I noticed my timers got messed up as a result, and this has happened already a few times. Does anyone know what's causing this?
I find that the site sometimes fails to load and gives me a 504 error, and I'm concerned about what to do if this happens on the real test
12
5 comments
Been having similar issues the last few days
Hey @WFitzgibbon1, so sorry to hear that! I've reached out to you via support messaging as well. Please let me know if you haven't received it.
@ryumi I'm sorry for the trouble! I've reached out to you via support messaging to help resolve the issue. Please let me know if you didn't receive it. Thank you!
I have also been having similar issues!
Thanks for letting us know! We're currently investigating this issue and we'll make sure to update you once this is resolved.