Hi everyone,
The LSAC provided an update regarding the issues that occurred during the August 2023 administration of the LSAT, specifically concerning remote testing. The LSAC apologizes for the problems, citing a mix of staffing, infrastructure, and technology issues at Prometric, the selected proctoring vendor. While in-person testing went smoothly, remote testing encountered numerous delays on the first day, affecting many test takers.
To remedy the situation, the LSAC is offering affected students the opportunity to complete their August test, move to a future administration, or receive a full refund. Additional testing days have been scheduled for August 19 and 20, with the option for affected test takers to test in-person or remotely. They are also instructing affected individuals to file formal complaints through their LSAC.org accounts by August 14.
The LSAC are committed to resolving the issues with Prometric and have expressed deep regret for the inconvenience caused. They stress that it's their responsibility to ensure a smooth testing experience and will continue to work to eliminate these issues.