I sometimes have a problem opening the questions as silent videos in the mobile app. The video will show as loading, but it won't open. I have noticed, though, that when I open the printable version of the questions and then go to the video, the video will open.
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I have had the exact same experience. It is only a problem in Chrome for me. If I open up in Edge, the videos work just fine.
I sometimes have a problem opening the questions as silent videos in the mobile app. The video will show as loading, but it won't open. I have noticed, though, that when I open the printable version of the questions and then go to the video, the video will open.
This is a known issue we're actively working on, sorry guys.
... Which was fixed shortly after I posted! See here:
https://7sage.com/discussion/#/discussion/10839/video-lagging-with-the-new-video-interface-change