New here: help?

tgriff627

I purchased the 7 sage curriculum along with the LSAC prep test bundle so that I could view the questions and answers. Neither the link from 7 sage, nor the email link sent by LSAC will let me “activate” my profile. I can’t reach anyone from LSAC, so I’ve been unable to fully utilize my purchase for over a week now. Any advice?

FindingSage

@studentservice should be able to help you.

Janelle H.

Have you tried emailing LSAC? Or emailing 7Sage?

Theo - Student Service

@tgriff627 said:
I purchased the 7 sage curriculum along with the LSAC prep test bundle so that I could view the questions and answers. Neither the link from 7 sage, nor the email link sent by LSAC will let me “activate” my profile. I can’t reach anyone from LSAC, so I’ve been unable to fully utilize my purchase for over a week now. Any advice?

Hi there,

I'm sorry to hear that you're having issues.

LSAC recommends that you try the following:

1. Turn off “Prevent Cross-site traffic.” How to turn it off: https://lsac.zendesk.com/hc/en-us/articles/360046003674-Why-am-I-having-issues-with-Safari-on-Mac-iOS-or-iPadOS
2. Use another browser such as Chrome. Get Chrome for Mac or iOS
3. If on Mac, update your OS to at least MacOS 10.15.4. How to check: https://support.apple.com/en-ca/HT201260

If the link does not work, you can try logging out of the LSAC LawHub completely, clear cache: https://7sage.com/clear-cache/
Then click on the activation link again and go through the process.

You can also try using a different web browser, or device.

Let us know if this helps!

tgriff627

@"Theo --Student Service--"
That worked! Thank you.