Losing Progress for Main Point Questions

annakpkilby · January 2021

I just started 7Sage at the beginning of this week so I'm still familiarizing myself with the site, but I was in the middle of the Main Point/Conclusion lesson when I clicked next and it suddenly said I didn't have that subscription? And now my syllabus does not even have that lesson on it, even though I paid for the monthly Ultimate+. Did anyone else have this problem/ know how to help?

hotranchsauce · January 2021

Must be down for some reason. I'm looking at the course syllabus and the main point question section is completely missing.

Theo - Student Service · January 2021

Hi there,

Sorry about that.

Some lessons in our Syllabus went missing at a certain time yesterday, but the lessons under Main Point & Main Conclusion should be working normally now.

If you are still having trouble, please try to clear your browser's cache with these steps: https://7sage.com/clear-cache/

Please let us know how it goes, we'll be here to help!

Juliet - Student Service · January 2021

Hi there,

I am closing this thread. All updates about this issue will be posted in the following thread: https://7sage.com/discussion/#/discussion/27245/missing-sections-from-syllabus

Howdy, Stranger!

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