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Unable to put together Drills

tylery2ktylery2k Core Member
in Technical Problems 7 karma

Whenever I try to put together drills, the screen becomes more compressed and I get a notice saying I need to wait for the page to load or exit the page. If I wait the notice pops up again. Is there a technical issue, or something on my end? Thanks in advance!

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  • Maureen --Student Service--Maureen --Student Service-- Member Administrator Student Services
    edited July 2022 404 karma

    Sorry!

    We encountered an issue with slow load times but it should be fixed now.

    I tried it on Windows using Chrome and I was able to create a Drill, and it loaded immediately on my end. See the GIF below:

    image

    Could you try again?

    If it still doesn't work or if it's too slow, please try the following:

    1. Clear your browsers cache with these steps: https://7sage.com/clear-cache/
    2. Use a different browser. We find that the Chrome browser works best with our site but Firefox and Safari work well too.

    And if that also doesn't work, please let me know what device you are using (Windows or Mac) and what browser so that I can further investigate the issue. You can send an email at studentservice@7Sage.com.

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