Website issue

Comments

• 1 Like

  sanchezmontesrafael Core Member

  May 2023 9 karma

  I can't see my progress on the syllabus and there are parts of the site where things aren't loading correctly. Is this part of their V2 curriculum rollout?
• 1 Like

  applejacks Core Member

  May 2023 73 karma

  @scottpaula56 I am having the same issue so it's not just you!
• Juliet - Student Service Member Administrator Student Services

  May 2023 edited May 2023 5740 karma

  @scottpaula56 @sanchezmontesrafael @applejacks

  I am so sorry for the trouble!

  I tried to reproduce the issue on my end using a Mac with the Chrome browser, but unfortunately, I was not able to. I was able to eliminate the answer choices and use the full screen feature while doing a Drill and PrepTest. Please see the GIF below:

  

  However, I would like to get to the bottom of this so that it is working on your end too. Please try the following

  1. Clear your browser's cache with these steps: https://7sage.com/clear-cache/

  2. Try using a different browser. We find that the Chrome browser works best with our course but Firefox and Safari work well do.

  Again, I am terribly sorry for the trouble. If you are still having trouble, please let me know what device you are using (Windows or Mac) and what browser you are using so that I can further investigate the issue.
• Paula --Student Service-- Member Administrator Student Services

  May 2023 848 karma

  @scottpaula56 @sanchezmontesrafael @applejacks

  I just want to check in with you here.

  Please let me know if you are still having some issues with the 7Sage website so I can further assist.

  Thank you!
• 1 Like

  sanchezmontesrafael Core Member

  May 2023 9 karma

  @"Paula --Student Service--"
  Issue has been solved.