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Related Discussions
Lawhub Advantage not linking to 7sage account?
Rachael_
Core Member
My subscription to Lawhub Advantage was expiring, so I renewed it a few days ago. The 7sage website is showing that my new Lawhub subscription is still not synced with my 7sage account. Has anyone had a similar issue or knows how to fix this problem? Thanks!
Admin Note
If you are getting the error message "This coach is already assigned to this user" when linking your LSAC LawHub account to your 7Sage account, please know that this error is happening because the LSAC account you are trying to link has already been linked with a different 7Sage account.
Please note that your LSAC account can only be linked to one 7Sage account and we are unable to unlink it from your old account so you can link it to a new one.
Please reach out to studentservice@7sage.com if you are getting this error and provide us with the email address associated to your old 7Sage account so we can resolve this issue.
Comments
I'm having the same issue!
I'm having the same issue, did anyone figure out how to link it?
Hi @Koolfiprep, @needtopass-1 and @Rachael_,
I'm so sorry for the trouble. I just sent each of you an email to help resolve this issue. Please let me know if you aren't seeing the email.
Thank you!
@"Sashell W -- 7Sage Student Services" I'm unable to find the email... I sent one using the provided address
Hi @"Sashell W -- 7Sage Student Services" I am also having this same issue. Please let me know how I should go about fixing it. Thanks!
@"needtopass-1" @adriannalevato2023 I'm really sorry about the trouble. I sent you both a message individually to sort out the issue. If you didn't get my message, just give me a ping. Thanks a bunch!
@"Mary - Student Service" Hello! I am also having the same issue being unable to link my 7sage and lawhub advantage! Please let me know what my next steps should be!
Thank you so much!
@"Mary - Student Service" @"Sashell W -- 7Sage Student Services" I'm having the same problem—I renewed my LawHub Advantage, but it is not syncing to my 7Sage account. Would appreciate your guidance, thank you!
Admin note: Removed email address. Do not to post your email or phone number publicly. Spam bots might pick up your email & number and you'll get spam. If you want to share contact info, you can use direct messaging.
Hey @cathyche and @jihyerhee2000 , so sorry about that! I went ahead and sent you two messages separately to help get this issue sorted out. If by any chance you didn't receive them, just give me a shout, and I'll make sure to fix things up for you.
Thanks a bunch for your understanding!
Hi am having the same issue. Lawhub keeps saying "already assigned to coach"
Hi @"Her Highness",
I'm so sorry for the trouble. I also saw your email regarding this, and I have already responded to it to help resolve the issue. Please let me know if you haven't seen the email.
Thank you!
I am having the same issue! Please advise. Thank you.
Hey @lawandyoda, I'm so sorry for the trouble. I just sent you an email regarding this issue. Please let me know if you aren't seeing the email.
Thank you!
I am having the same issue. I have an error saying "this coach is already assigned to this use". I have reached out for help but they take 1 day to get back to you, which is a waste of time since I have my test coming up pretty soon.
I am also having this issue!!!!
@Noemi_NU and @perrieridernicholson I am so sorry for the trouble. We have sent you an email to help resolve the issues with your account.
Hi everyone,
If you are getting the error message "This coach is already assigned to this user" when linking your LSAC LawHub account to your 7Sage account, please know that this error is happening because the LSAC account you are trying to link has already been linked with a different 7Sage account.
Please note that your LSAC account can only be linked to one 7Sage account and we are unable to unlink it from your old account so you can link it to a new one.
Please reach out to studentservice@7sage.com if you are getting this error and provide us with the email address associated to your old 7Sage account so we can resolve this issue.
Thank you!
I am currently having the same issue.
Hi @hernerika19, I am sorry for this. I've sent you a response via direct messaging. Please let me know if you have not received it or if you have any further questions. I'm here to help.
Hi I am also having the same issue, I already paid for the LSAC lawhub advantage account
@"amrutha.palaniyappan" I've also responded to your inquiry. Please don't hesitate to let me know if you didn't receive it or if you have any further concerns.
I'm still having the same issue and spent 1 hour on the phone with LSAC to determine if I have two accounts. They said definitively I only have 1 AND it has an active LSAC Lawhub advantage account - I attached proof of my receipt and account to 7sage and they still have not granted me access. This is clearly a technical issue on 7sage's side given so many people are having the same issue, can we get some insight as to what is happening?
@"amrutha.palaniyappan" I am so sorry for the trouble. We have responded to your inquiry and sent you an email update. Please let me know if you didn't receive it or if you have any further concerns.