@lsatplaylist They could have different deadlines for when you can cancel to get a coupon and when you can cancel (lastminute) but just lose the money you spent? Definitely let us know what LSAC says!
I agree with the above statement, suggesting not to wait until the lastminute to submit transcripts. It took precisely 21 days from requesting transcripts from my institution, for them to be processed and uploaded on my LSAC account.
Try clicking the “premium reschedule.” It says there’s a fee but there isn’t. I did that in the October flex because my mic broke and I had to order a new one lastminute. Worked like a charm.
Yes you should call and reschedule, it's highly likely they'll reschedule for free despite being past the deadline. I caught covid before the January exam after the deadline had passed and they have a one time waiver for lastminute date changes.