Subscription pricing
Hello! I am not sure this is the right place to ask but I need to solve this asap.
A couple of months ago I used my old email to create a 7sage account. I also bought the monthly plan linked to my lawhub. Now I'm back to LSAT so I decided to go with 7sage again. However, this time I used my new email and I was unable to try to link the coach to my lawhub. The error messaged stated that the "coach was already assigned to this user" but I could not access 7sage materials.
Anybody having idea how to solve this? Any help is greatly appreciated! Thank you in advance!
Admin note:
Your LSAC Prep Plus subscription can only be connected to one 7Sage account. If you have another 7Sage account already linked to your LSAC Prep Plus subscription, this is most likely the cause of the issue. To resolve this, please make sure you are using the 7Sage account that is already linked to your LSAC Prep Plus subscription/Lawhub account. For assistance, please send an email to studentservice@7sage.com, and a student service representative will assist you as soon as possible.
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43 comments
I have the exact same issue
I've also encountered this issue. If that helps I've already sent an email to studentservice@7sage.com
@linneaannguyen456 said:
I am also having this issue
Hi @linneaannguyen456, I'm sorry to hear you are having this issue! I've just sent you an email to help get this resolved.
I am also having this issue
@vodaniel99713, my apologies for the trouble. I've reached out to you via direct message to help you resolve the issue. Please let me know if you have not received it or if you have any additional questions. I'm here to assist you!
Hello, I am also dealing with the same issue. When I attempt to link the accounts, I met with an error message: "Error
This coach is already assigned to this user"
Thank you
@juliet7sage said:
Hi @kaleighcontelaw257,
I am so sorry about that. I looked at your account and confirm that you have successfully linked your LawHub Advantage subscription to your 7Sage account. Therefore, you should be able to access all the materials in your 7Sage course.
Note, that you won't be able to see the 7Sage materials in your LawHub account. You can access the 7Sage materials on 7Sage only.
Also, if you take a PrepTest on LawHub it won't be visible on 7Sage. However, you can import your PrepTest answers from LawHub to 7Sage, by using the paper format on our site. Here are the steps to this:
When you select a PrepTest, a Digital Tester session is automatically created. To view the Answer Sheet you will need to convert the PrepTest from digital to paper by tapping on the "Convert" button on the Digital Tester. See the screenshot below:
After you "convert" the PrepTest from digital to paper, you will have the option to enter your answers on the Answer Sheet.
To enter your Blind Review answers, tap on the question number to show the blind review answer choices.
When you are finished, tap the big "Save and Score LSAT" blue button at the bottom of the Answer Sheet to score your answers.
After you have scored your answers, you will be able to see your results in your Analytics.
I hope this helps! Please let me know if you are still having trouble. You can also send me an email at studentservice@juliet7sage.com.
Thank you Juliet! My concern was not being able to see 7Sage on LawHub, but I was able to take a diagnostic exam last week. Thanks for looking into everything and clarifying.
Hi @kaleighcontelaw257,
I am so sorry about that. I looked at your account and confirm that you have successfully linked your LawHub Advantage subscription to your 7Sage account. Therefore, you should be able to access all the materials in your 7Sage course.
Note, that you won't be able to see the 7Sage materials in your LawHub account. You can access the 7Sage materials on 7Sage only.
Also, if you take a PrepTest on LawHub it won't be visible on 7Sage. However, you can import your PrepTest answers from LawHub to 7Sage, by using the paper format on our site. Here are the steps to this:
When you select a PrepTest, a Digital Tester session is automatically created. To view the Answer Sheet you will need to convert the PrepTest from digital to paper by tapping on the "Convert" button on the Digital Tester. See the screenshot below:
After you "convert" the PrepTest from digital to paper, you will have the option to enter your answers on the Answer Sheet.
To enter your Blind Review answers, tap on the question number to show the blind review answer choices.
When you are finished, tap the big "Save and Score LSAT" blue button at the bottom of the Answer Sheet to score your answers.
After you have scored your answers, you will be able to see your results in your Analytics.
I hope this helps! Please let me know if you are still having trouble. You can also send me an email at studentservice@juliet7sage.com.
@dianaochoa44 said:
@kaleighcontelaw257 said:
@marynuez206 would you mind emailing me as well? I'm having the same issue as everyone else; I'm not seeing 7Sage materials in Law Hub.
Hi @kaleighcontelaw257, I am sorry for the trouble. I have reached out to you to help you fix the issue. Feel free to let me know if you didn't receive it.
Hi Diana,
I saw your post earlier this week and sent you a DM. I apologize for not seeing your message earlier, but I'm still having trouble integrating the 2 systems.
@kaleighcontelaw257 said:
@marynuez206 would you mind emailing me as well? I'm having the same issue as everyone else; I'm not seeing 7Sage materials in Law Hub.
Hi @kaleighcontelaw257, I am sorry for the trouble. I have reached out to you to help you fix the issue. Feel free to let me know if you didn't receive it.
@marynuez206 would you mind emailing me as well? I'm having the same issue as everyone else; I'm not seeing 7Sage materials in Law Hub.
Hi @johnssori708, I'm so sorry about that. I have contacted you via email to help resolve the issue. Please let me know if you haven't received it. Thank you.
I sent an email regarding the same issue. Thank you so much for your help!
Same issue for me as well
Hi @tessachristensen1420, I'm so sorry to hear that. I have sent you an email to help resolve the issue. Please let me know if you didn't receive it. Thanks.
Good afternoon! I am having a similar issue. My email with 7Sage and my email with LawHub is the same. Yet, my LawHub subscription was recently renewed, so I am curious if this is why my 7Sage is having trouble linking. Any help is greatly appreciated!
@theodoradillman03839 I'm so sorry for the trouble. I have sent you an email to help you resolve the issue. Please let me know if you have not received it.
Hello, I am also having this issue. Can you help me resolve it?
Hi @matthradecky540, so sorry for the trouble. I have responded to your email regarding the issue. Please let me know if you have not received it.
I am having trouble with this issue as well, may I please have assistance
Hey @rodriguezamanda2000815, I'm so sorry for the trouble. I got your email about this, and I already sent a response back to you. Please let me know if you did not receive it. Thanks!
Hi there, could someone please help me with this issue as well? Thank you!
@kaleighcontelaw257 I'm so sorry about that. I have sent you an email to help resolve the issue. Please let me know if you did not receive it. Thanks!
Hi, I am also experiencing this issue. Can you please help?
Hey @13rpalla866 , I'm so sorry about that. I got your email about this, and I already sent a response back to you. If you're still experiencing any issues, just give me a heads up, and I'll jump right in to sort it out for you.