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I'm currently running into an issue where, during blind review, my test-taking interface will begin timing out when I switch between questions. The problem persists after clearing my browser cookies, restarting my computer, and trying to use 7sage on different computers; I've also seen other users post about the same glitch. The interface also has generally been quite slow/irresponsive during blind review as well. I'd appreciate any help with this, since it makes the test taking interface functionally unusable. Thanks!
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Update: Fix incoming! Should be live in an hour or so. Please reply to me if you're still experiencing issues.
Hi all, sorry about this. We think we have a solid lead on what's causing this. We recently pushed an optimization for Notes. An unintended consequence is, we think, that users will a lot of (over 100) notes experience lag in the digital tester. We're patching this up right now. I expect a fix will be live by tomorrow morning.
We're really sorry for the frustration caused.
Our tech team is aware and actively looking into the issue. We’ll share an update as soon as we have more information.
We really appreciate your patience in the meantime!
I also cannot view video explanations - this started just now
Same here.
Same, I have been trying to review my Preptest (BR too) since last 2 days, after every question, i have to kill the whole website and log back in again and retry, it is so time consuming, it is awfully slow in between the questions and in the notes sections. Glad i am not alone
Same here. I thought my PC, browser, or my internet. Re-connected internet, did some PC, registry cleaning stuffs but didn't work.
(added, I am using Edge. maybe it is a browser problem? Anyone using Chrome or Safari experience the same issue?)