Account Extension

Achen165

I am only able to see account extension for a period of one month. Can we no longer extend account access for multiple months at a time? Or is that just me?

Thank you.

lawgikal

I'm seeing the same thing. @studentservice are we not able to extend longer than a month now?

Elaine --Student Service--

@achen013 @lawgikal

Unfortunately, our policy has changed, and currently we can't explain any further (although, we may be able to disclose more come February). We now only have the option to extend for one month at a time, but you can choose to do it multiple times. So for example: If you wish to extend for two months, you just need to purchase the 1-month extension twice.

In the meantime, if this change caused difficulties for you, reach out to student service via DM or email and we'll hear you out and do what we can to help.

ExcludedMiddle

@"Elaine --Student Service--" said:
@achen013 @lawgikal

Unfortunately, our policy has changed, and currently we can't explain any further (although, we may be able to disclose more come February).

Any updates on this?

lexxx745

Yea thats pretty brutal lol

Elaine --Student Service--

Hi @ExcludedMiddle,

Not yet - but we'll keep you posted.

pkleehl95

@"Elaine --Student Service--" Hi when do you think you can give us an update?

Elaine --Student Service--

Hi @lucky7wy,

Right now, it looks like we'll be able to make an announcement around March 4th.

ExcludedMiddle

Bump.

Elaine --Student Service--

Hi everyone,

You've probably already seen it, but in case you haven't - J.Y. released a post today about the account changes: https://7sage.com/discussion/#/discussion/22617/upcoming-changes-to-7sage-courses