Hi guys - I'm having trouble loading the "Course" page on the iPad. The "Discussion" tab is also glitchy - it just shows a portion of the last discussion I viewed (can't fully scroll through the entire discussion). Is anyone else having this problem? @studentservice

2

33 comments

  • Friday, May 08 2020

    @ohngemm1174 said:

    @rickydeherrera1479 said:

    I was able to load and tried to PT but some questions kept flickering. had to skip as it was impossible to read.

    I'm having this same thing occur in the problem sets- I can hardly read,because the AC's are flickering! Anybody have a solution to this or know why this is happening?

    Hi there,

    Sorry for the trouble! We tried to re-create the problem with the app on our side on an iPad and an iPhone but we were unable to.

    To help us investigate the issue, can you tell me what iOS version are you currently using? Are you using a browser or the 7Sage app?

    In the meantime, please ensure that you are using the most updated software of your iOS. If you are using the 7Sage app, you can also try to delete and re-install the app.

    Let me know if you are still having trouble!

    0
  • Friday, May 08 2020

    @rickydeherrera1479 said:

    I was able to load and tried to PT but some questions kept flickering. had to skip as it was impossible to read.

    I'm having this same thing occur in the problem sets- I can hardly read,because the AC's are flickering! Anybody have a solution to this or know why this is happening?

    0
  • Wednesday, Nov 13 2019

    Working now! Thanks @alan-91620

    0
  • Wednesday, Nov 13 2019

    @alan-91620 Thanks it’s working for me as well

    0
  • Wednesday, Nov 13 2019

    @alan-91620 its working for me now! Thanks so much! :)

    0
  • Tuesday, Nov 12 2019

    @41247, @changrichard94444.S, @alan-91620, @rickydeherrera1479, @chc83443844, @vxuanwang710, @ohngemm1174, @balejandra68379, @chc83443844, @vixcan537, @vixcan537, @luisperla89320, @japman97528, @yjm1998940 @luisperla89320 @rickydeherrera1479 @doswa088506 @vxuanwang710

    Thank you for letting us know about this and sorry for the trouble! We just rolled out a fix that should solve this. Please try refreshing and let us know if you are still having troubles.

    1
  • Tuesday, Nov 12 2019

    I’m using Google Chrome on iPAD in the meantime, it’s worked fine. App also not working on iPhone.

    0
  • Tuesday, Nov 12 2019

    @doswa088506 use safari for the time being that still works fine.

    0
  • Tuesday, Nov 12 2019

    I saw this earlier on my work computer and was hoping it would be fixed by my study session :( I'm not able to access the course tabs, logic games, and discussion tabs from my iPad

    0
  • Tuesday, Nov 12 2019

    I was able to load and tried to PT but some questions kept flickering. had to skip as it was impossible to read.

    0
  • Tuesday, Nov 12 2019

    i also can't access courses on iPad. very inconvenient! also, i cannot access any of the video explanations @juliet7sage @alan-91620 please help as i basically cannot do any LSAT work on my iPad, which is important as the test is now digital on a tablet. thank you! ** i typed this while on my computer as i cannot access it via my iPAd.

    0
  • Tuesday, Nov 12 2019

    Same hereeeeeeee

    0
  • Tuesday, Nov 12 2019

    Same here! Tried deleting and reinstalling the app.

    0
  • Tuesday, Nov 12 2019

    Same here.

    0
  • Tuesday, Nov 12 2019

    Same here, its just deaddd

    0
  • Tuesday, Nov 12 2019

    same here!

    0
  • Tuesday, Nov 12 2019

    I am getting same problem, will not work on iPad

    0
  • Tuesday, Nov 12 2019

    Hi @41247, @changrichard94444.S, @alan-91620, @rickydeherrera1479, @chc83443844, @vxuanwang710, and @ohngemm1174

    I'm sorry to hear it's not working. We are looking into this, and I will let you all know when the fix is out.

    Thanks for letting us know.

    1
  • Tuesday, Nov 12 2019

    I’m having the same problem, except the discussion page for me is also not working. I had to log on through safari to see what was going on. The app just refuses to work. I have deleted it and re installed it, but it has done nothing. I still can’t access my course tab and discussion tab.

    1
  • Tuesday, Nov 12 2019

    same

    0
  • Tuesday, Nov 12 2019

    Yup same here, the app shows a white screen on course tab. Works on safari though.

    0
  • Tuesday, Nov 12 2019

    Same here. The 7Sage app is not working on my iPad. I’ve tried reinstalling the app, but I can only see a white screen with “Course” or “Discussion” on the top.

    0
  • Tuesday, Nov 12 2019

    Currently experiencing this issue

    0
  • Tuesday, Nov 12 2019

    @alan-91620 Same issue here.

    0
  • Tuesday, Nov 12 2019

    Same issue here.

    0

Confirm action

Are you sure?