Hi guys - I'm having trouble loading the "Course" page on the iPad. The "Discussion" tab is also glitchy - it just shows a portion of the last discussion I viewed (can't fully scroll through the entire discussion). Is anyone else having this problem? @studentservice
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33 comments
Discussion clipped on iOS app
@doswa088506
Thanks for letting us know! We found it on our side to and are investigating.
Course page PT links are broken
@luisperla89320
Thanks for the heads up! We couldn't reproduce it on our side though :( Could you please send some more information on when this occurs? For instance, which PT links aren't working for you (from the Syllabus or Analyics or somewhere else), and what happens when you tap them?
In the meantime, have you tried using the Force Refresh (link at bottom of every page)?
@41247, @changrichard94444.S, @alan-91620, @rickydeherrera1479, @chc83443844, @vxuanwang710, @ohngemm1174, @balejandra68379, @chc83443844, @vixcan537, @vixcan537, @luisperla89320, @japman97528, @yjm1998940 @luisperla89320 @rickydeherrera1479 @doswa088506 @vxuanwang710
Thank you for letting us know about this and sorry for the trouble! We just rolled out a fix that should solve this. Please try refreshing and let us know if you are still having troubles.
Hi @41247, @changrichard94444.S, @alan-91620, @rickydeherrera1479, @chc83443844, @vxuanwang710, and @ohngemm1174
I'm sorry to hear it's not working. We are looking into this, and I will let you all know when the fix is out.
Thanks for letting us know.
I’m having the same problem, except the discussion page for me is also not working. I had to log on through safari to see what was going on. The app just refuses to work. I have deleted it and re installed it, but it has done nothing. I still can’t access my course tab and discussion tab.
Discussion clipped on iOS app
@doswa088506
Good news, we found a solution! Seems like the problem was caused by a weird iOS quirk. The fix wasn't very elegant, but it should work. Please force refresh and let us know if it still isn't working for you.
@ohngemm1174 said:
@rickydeherrera1479 said:
I was able to load and tried to PT but some questions kept flickering. had to skip as it was impossible to read.
I'm having this same thing occur in the problem sets- I can hardly read,because the AC's are flickering! Anybody have a solution to this or know why this is happening?
Hi there,
Sorry for the trouble! We tried to re-create the problem with the app on our side on an iPad and an iPhone but we were unable to.
To help us investigate the issue, can you tell me what iOS version are you currently using? Are you using a browser or the 7Sage app?
In the meantime, please ensure that you are using the most updated software of your iOS. If you are using the 7Sage app, you can also try to delete and re-install the app.
Let me know if you are still having trouble!
@rickydeherrera1479 said:
I was able to load and tried to PT but some questions kept flickering. had to skip as it was impossible to read.
I'm having this same thing occur in the problem sets- I can hardly read,because the AC's are flickering! Anybody have a solution to this or know why this is happening?
Working now! Thanks @alan-91620
@alan-91620 Thanks it’s working for me as well
@alan-91620 its working for me now! Thanks so much! :)
I’m using Google Chrome on iPAD in the meantime, it’s worked fine. App also not working on iPhone.
@doswa088506 use safari for the time being that still works fine.
I saw this earlier on my work computer and was hoping it would be fixed by my study session :( I'm not able to access the course tabs, logic games, and discussion tabs from my iPad
I was able to load and tried to PT but some questions kept flickering. had to skip as it was impossible to read.
i also can't access courses on iPad. very inconvenient! also, i cannot access any of the video explanations @juliet7sage @alan-91620 please help as i basically cannot do any LSAT work on my iPad, which is important as the test is now digital on a tablet. thank you! ** i typed this while on my computer as i cannot access it via my iPAd.
Same hereeeeeeee
Same here! Tried deleting and reinstalling the app.
Same here.
Same here, its just deaddd
same here!
I am getting same problem, will not work on iPad
same
Yup same here, the app shows a white screen on course tab. Works on safari though.
Same here. The 7Sage app is not working on my iPad. I’ve tried reinstalling the app, but I can only see a white screen with “Course” or “Discussion” on the top.
Currently experiencing this issue