I am unable to click any answers-- it does not show that the answer has been selected, and the stimulus is so small. Is this an issue others are dealing with right now? I have asked people in the same state as me, and they have said yes, but I am concerned as to whether these are test format accurate or a mistake/bug on 7Sage's end.

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31 comments

  • Monday, Jul 20

    Is there any update on this? I can't practice properly. There is no way to select answers. There is no way to change the font size. The only thing you can do is switch from dark to light mode and vice versa.

    7
  • Monday, Jul 20

    I'm trying to take a practice test right now. this is super frustrating

    6
    J.Y.Ping Founder
    Monday, Jul 20

    @strawberryicecream Sorry about that! Is this still an issue?

    2
  • Monday, Jul 20

    Everything is so tiny ugh and my answers wouldnt register so I switched to my phone app and it was able to submit my drill. Weird.

    5
    CherryMayDelaCruz Student Services
    Monday, Jul 20

    @SweetHoneyLSAT Sorry about that! We have a tester setting that lets you adjust the font size. You can click on the three dots at the top of the page and change the font size from there to make the text larger. Please see below:

    1
    Monday, Jul 20

    @CherryMayDelaCruz I noticed this morning that the accessibility option on the in-test tab to the right only switches to dark mode now instead of providing options for text size, background color, etc. Is that a new change with the official LSAC interface as well?

    1
    J.Y.Ping Founder
    Monday, Jul 20

    @EricT024 That's a divergence from LawHub that we're fixing. Sorry!

    2
    Monday, Jul 20

    @J.Y.Ping No worries!

    1
  • Monday, Jul 20

    I think it's a bug? Let's hope it is

    5
    Monday, Jul 20

    @DaisukeKaga Yeah I'm assuming this is part of trying to match LSAC's new interface? I'm sure it's a pretty involved process changing the UX of everything!

    2
  • Monday, Jul 20

    I have to take my scheduled preptest I'm just going to lawhub

    4
  • Monday, Jul 20

    I cannot even go past a single question; fulled bugged :(

    2
    J.Y.Ping Founder
    Monday, Jul 20

    @CameronA2027 Sorry! I made an announcement about it here: https://7sage.com/discussion/60810/digital-tester-troubleshooting

    1
  • Monday, Jul 20

    I am experiencing the same interface same issues, and my timer keeps looping, so it is not accurately reflecting how much time has passed.

    2
    J.Y.Ping Founder
    Monday, Jul 20

    @AkiazAlaworoham Sorry! i made an announcement about it here: https://7sage.com/discussion/60810/digital-tester-troubleshooting

    1
  • Monday, Jul 20

    I had to increase the size of the text in the stimulus and decrease the line spacing and that did work for me.

    I agree its strange but if its accurate to the LSAC, I'm ok with it even though its definelty annoying

    2
    J.Y.Ping Founder
    Monday, Jul 20

    @Lillia555 Great! Another thing I noticed is that on LawHub, the default text size is 125%. I don't know why. Whereas on ours the default is 100%. But we're getting that changed too so that the default on ours will also be 125%.

    1
  • Tuesday, Jul 21

    I cannot even read the answers in reading comp. Why is the interface so messed up

    1
  • J.Y.Ping Founder
    Monday, Jul 20

    Hi all, try logging out and logging back in. That should fix it. If problem persists, please let me know!

    1
    Monday, Jul 20

    @J.Y.Ping Hi J.Y., the problems are still persisting despite logging in and out twice.

    4
    J.Y.Ping Founder
    Monday, Jul 20

    @CameronB Very sorry. Can you record a screencast so we can see what's going on? You can use loom.com for free.

    1
    J.Y.Ping Founder
    Monday, Jul 20

    @CameronB I saw a comment below that changing the font size fixed it for another student. Can you try that to see if it works?

    1
    Monday, Jul 20

    @J.Y.Ping Changing the font size does fix the issue, but is the enlarged font or the regular font what appears on the actual LSAT? Please tell me it's the enlarged one, the regular one is absurd.

    0
    Monday, Jul 20

    @J.Y.Ping Please see attached. You can now select answers, but the font/ fullsize is a little wonky and you can still only choose light and dark mode on the tool bar.

    1
    J.Y.Ping Founder
    Monday, Jul 20

    @CameronB Thank you! I made an announcement here: https://7sage.com/discussion/60810/digital-tester-troubleshooting

    1
    Tuesday, Jul 21

    @J.Y.Ping Thank you. Everything looks good now.

    2
  • SaniqueRowe Student Services
    Monday, Jul 20

    @ilovecats170+ @SweetHoneyLSAT @strawberryicecream @DaisukeKaga @RyanDenmark I've sent you an email to help get to the bottom of this. Please let me know if you haven't received it.

    1
    Monday, Jul 20

    @SaniqueRowe Having the same issue currently

    1
  • SaniqueRowe Student Services
    Monday, Jul 20

    Hey! So sorry you are experiencing this! We are looking into it right now and will provide an update as soon as possible.

    1
    Monday, Jul 20

    @SaniqueRowe Im having the same issue

    1
    Monday, Jul 20

    @SaniqueRowe Please let me know when there is an update. I can't pratice at all.

    1
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